Lucky Wins Casino - プレイヤーの撤退が遅れています。

I made a payout 10/25/2021 and it's still awaiting to this day! Well read is all bad reviews about lucky wins! Are there still people who have been paid out on this casino site?

I made up my all-conditions bonus money, won $1,500, and this was my first withdrawal on this site!

gr

Ik heb 25-10-2021 een payout gedaan en hij staat op de dag van vandaag nog steeds op awaiting! Nou lees is allemaal slechte reviews over lucky wins! Zijn er ook nog mensen die wel zijn uitbetaald op deze casino site ?

Ik heb me aan alle voorwaardens gehouden bonus geld opgemaakt ,1500 euro gewonnen, en dit was mijn eerste withdrawal op deze site!

Gr

Dear Sabrina,

Thank you very much for submitting your complaint. I’m sorry to hear about your delayed withdrawal. Could you please confirm that your account has been successfully verified already? Do I understand correctly that the payment is still pending inside the account without being processed?

It’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. Assuming that you have completed KYC verification successfully and had your withdrawal approved, I truly believe it’s only a matter of time before you’ll receive it.

 

Looking forward to hearing from you. Thank you in advance.

 

Best regards,

Petronela

 

Dear Sabrina,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Hi today my withdrawal is still awaiting! They are said to be looking into it soon but my hopes are gone now! I have sent all the data and everything has been accepted! Before I started gambling, my data had already been verified. Everything else is fine and I also kept to the bonus rules! I honestly don't think this site will pay out!

gr sabrina

Hoi vandaag staat mijn withdrawal nog steeds op awaiting! Er wordt gezegd dat ze er snel naar gaan kijken maar mijn hoop is nu wel weg! Ik heb alle gegevens gestuurd en alles is geaccepteerd!Voor dat ik ging gokken waren mijn gegevens al geverifieerd. Alles is voor de rest in orde en heb me ook aan de bonus regels gehouden! Ik denk oprecht dat deze site niet zal uitbetalen!

Gr sabrina

Thank you very much, Sabrina, for providing all the necessary information. I will now transfer your complaint to my colleague Adam who will be at your assistance. I wish you best of luck and hope to see your problem being resolved to your satisfaction in the near future.

Hello Sabrina,

I have reviewed your case and will try to contact the casino to see if I can help.

I would like to invite Lucky Wins Casino to join the conversation and participate in the resolution of this complaint.

Thank you

They say it can take anywhere from 7 to 21 days! But they are also saying that it can take longer than 21 days!

I have little hope with this casino

Dankjewel

Ze zeggen dat het tussen de 7 en 21 dagen kan duren! Maar ze zijden nu ook al dat het langer dan 21 dagen kan duren!

Ik heb weinig hoop met deze casino

Hey

My whitdrawal has been accepted but not paid out yet, they still need to check for their part, they let me know via email! I have a little more hope now! And I hope to be able to recommend luckywins casino with 5 stars soon! If they pay me of course

Hallo

Mijn whitdrawal is geaccepteerd maar nog niet uitbetaald, ze moeten van hun kant nog wat controleren hebben ze mij via een email laten weten! Ik heb nu wat meer hoop! En ik hoop dat ik binnenkort luckywins casino met 5 sterren mag aanbevelen! Als ze mij uitbetalen uiteraard

Hello Sabrina,

Thanks for the update, I hope your payment will be received soon.

Hi

I have this since 19-11-2021

I haven't received anything in my bank yet!

The weekend was in between, but it should be on my couch between 24/48 hours!

Hoi

Ik heb dit staan sins 19-11-2021

Ik heb nog niks op mijn bank ontvangen!

Het weekend zat er tussen, maar het zou tussen de 24/48 uur op mijn bank moeten staan!

Hello Sabrina,

As the casino has stated that your withdrawal has been processed, I hope that you will indeed receive your payment soon.

However, since we haven’t received any response from the casino regarding the issue, we are forced to close the complaint as ‘unresolved’. As the casino has no license and doesn't refer to any ADR service, I'm afraid there is nothing that can be done without their cooperation.

I wish I could be of more help,

Best regards,

Adam