Maximal Wins Casino - プレイヤーの撤退が遅れています。

hi I have been waiting for my withdrawal for over 21 working days with a fully verified account. I contacted the support on a number of different times and was told just to wait and wait.

Dear nicodemus,

Thank you very much for submitting your complaint. I’m sorry to hear about your delayed withdrawal. Is the delay an internal casino system issue, or it’s related to your account only? Do I understand correctly that payment is still pending inside your account without being processed?

It’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed, but a month is really a long time.

Could you please attach a screenshot of your pending withdrawal when replying?

Thank you in advance for your reply.

Best regards,

Petronela

I made the withdrawal on the 29/12/22

w9/12/2021

w9/12/2021

Dear nicodemus,

Unfortunately, I would like to inform you that since this casino has 15+ cases closed as "No Reaction Policy" we are forced to close your complaint as "unresolved". This will affect the overall rating of the casino. I understand this isn't a satisfactory solution to your issue however, the decrease of rating caused by unresolved complaints could change the casino's approach.

Regrettably, it seems to be a common practice of Maximal Wins Casino to ignore us completely in our attempts to mediate any kind of issue. Please check all our previous failed attempts to negotiate https://casino.guru/maximal-wins-casino-review#tab=js-tab-reputation.  We have sent numerous emails and tried to communicate with live chat representatives as well as with affiliate team members. Unfortunately, all efforts resolving any kind of issue have died as the complaints grew in numbers. We strictly recommend staying away from Maximal Wins Casino. I wish I could be of more help.

The casino can reopen this complaint anytime.