Maximal Wins Casino - プレイヤーはプレイできません。

I paid money and I couldn't play with these casinos, all slots were blocked, if I wanted to cash out my money, that wasn't possible either, judge idiot mafia casinos. Please someone do something and this scammer.

Ich habe geld bezahlt und Ich konnte nicht mit diese casino spielen, alle slots waren blockiert, Wen Ich wolte miene geld auszahlen lassen, das war auch nicht möglich, richte idiotische mafiosische casino. Bitte jemand unternehmen etwas und dieser betrüger.

Dear Peja100,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Do I understand correctly that you are trying to withdraw your deposit? Also, do I understand correctly that you have not been able to place any bets?

Have you tried contacting the casino regarding this issue? Please forward all the relevant communication between you and the casino to kristina.s@casino.guru. Alternatively, you can post it here. 

Thank you very much in advance for your reply.

Best regards,

Kristina

Hello, yes that's exactly how it is, and I contacted several times and they told me we can't do anything, who I asked can I have my paid money withdrawn, because I couldn't play at all, they said no unfortunately that's not possible. This is Kazaboom casino

Hallo , ja das its genau so, und Ich habe mehrmals kontankt genommen und Sie sagten mir wir können nichts machen, wen Ich habe gefragt kann Ich meine bezalte geld auszahlen lassen, wel Ich könnten gar nich spielen, Sie sagten mir nein leider das is nich möglich. Das ist Kazaboom casino

Dear Peja100,

Unfortunately, we have come to a point, where we are not able to move forward with this complaint. Generally, we would now try to get in touch with the casino and ask for their explanation, however, this one has 15+ cases closed as "No Reaction Policy," which clearly shows the casino is not interested in cooperating with us.

Sadly, we are forced to close your complaint as "unresolved."This will affect the overall rating of the casino. I understand this isn't a satisfactory solution to your issue however, the decrease in rating caused by unresolved complaints could change the casino's approach.

Regrettably, we have no other choice since it seems to be a common practice of Maximal Wins Casino to ignore us completely in our attempts to mediate any kind of issue. Please check all our previous failed attempts to negotiate.

We have sent numerous emails and tried to communicate with live chat representatives as well as with affiliate team members. Unfortunately, all efforts to resolve any kind of issue have died as the complaints grew in numbers. We strictly recommend staying away from Maximal Wins Casino. I wish I could be of more help.

The casino can reopen this complaint anytime.