Megapari Casino - プレイヤーの入金が遅れています。

Today, November 24, it has been 3 days since my deposit hasn't been credited. They keep telling me that the finance department is investigating and to check back in 12 hours. I've always played here and never had any issues before. I'm asking for this situation to be resolved. Attached are the receipts.

Hoy 24 de noviembre son 3 día que no me acreditan lo que deposite ,me tienen dando vuelta que el departamento de finanzas está investigando quee comunique en 12 horas. Siempre juego en este lugar y jamás había tenidos problemas . Les pido que me solucionen esta situación. Adj comprobantes

Dear Edua1982, 

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate, but bear in mind, that it’s a complicated process that takes approximately one month. In these cases, the casino usually has its hands tied. 

I’m sorry that we couldn’t be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding. 

Best regards, 

Veronika