Megapari Casino - プレイヤーの出金リクエストは拒否されています。

Hello,

I have problems with withdrawing my money from Megapari Casino. My Withdrawal requests keep being rejected without any explanation and I don't know what to do anymore now.

My personal info and details also have been updated wrongly by them or by some unknown which I am not aware of as on signing up I did not fill up my personal details at all as my registered email ID was hacked after losing my Phone but now i managed to recover back my Email Access.

I have tried Live Chatting tens of times and my withdrawal requests keep being rejected - at first its status is "accepted" and after only a couple of minutes, my balance changes back to like it was before I requested to make a withdrawal.

I need help in updating my personal info correctly and withdrawl of my funds from my megapari casino account.

Dear Megapari365,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Megapari Casino.

Please understand we believe the player is responsible for their account, their casino balance, and all bets taking place.

Please allow me to ask you a few questions, so I can better understand the situation. 

• Do I understand correctly you filled your correct personal information during registration, but this information was later changed?
• Could you please share supporting evidence regarding the issue?
• Could you please share with me your communication with the casino regarding the mismatch in your personal information details? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

Thank you very much in advance for your reply.

Best regards,

Tomas

Due to the increased volume of complaints during this time of year, we kindly request your patience while awaiting our responses. We aim to publish each complaint within 48 hours of submission but reserve up to 7 days to reply to any subsequent comments. Additionally, please be aware that it might take a bit longer for your complaint to be assigned to a resolver, as we are currently managing over 900 complaints.

Your understanding is greatly appreciated. Wishing you a delightful holiday season, and we will get back to you as soon as possible.