MoPlay Casino - プレーヤーのデポジットはカジノの残高に追加されませんでした。

In 2 days I made 2 deposits one with a debit card the second by spei bank transfer and they were never reflected in the moplay account I sent the doc that guarantees that if the payment of such amounts was made and they did not give me a solution I practically lost My money sincerely leaves a lot to tell this casino with all game codere hot play city bet365 and with none and had. Problems more than with this pity the quality of their service

En 2 dias hice 2 depositos uno con tarjeta de debito el segundo por spei transferencia bancaria y jamas se vieron reflejados en la cuenta de moplay les mande la doc que me avala que si se hizo el pago de tales cantidades y no me dieron solucion practicamente perdi mi dinero sinceramente deja mucho que decear este casino con todos juego codere caliente play city bet365 y con ninguno e tenido.problemas mas que con este pesimo la calidad de su servicio 

Dear Krystian,

Thank you for contacting Casino Guru. I’m sorry to hear about your negative experience. How did the casino react when you confronted them? Could you please upload the conversation with the casino regarding the issue? 

Best regards,

Peter

Dear Krystian,

We are extending the timer by 7 days. Please, be aware that in case you fail to reply and provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this complaint because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.