Mr Sloty Casino - 選手の退場が遅れました。

Don't pay out! First you are told the processing can take up to 21 days (which is bold) and after the 21 days the chat is simply ended if you ask again! That's why I can only warn against this absolutely dubious casino! Don't touch it. Absolute scam!

Zahlen nicht aus! Erst wird einem erzählt die Bearbeitung kann bis zu 21 Tage dauern( was schon dreist ist) und nach Ablauf der 21 Tage wird der Chat bei erneuter Nachfrage einfach beendet! Deswegen kann ich nur vor diesem absolut unseriösen Casino warnen! Lasst die Finger davon. Absolut Betrug!

Dear kmystery,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue with your withdrawal and understand your concern. However, I’d like to emphasize that we received many complaints about delayed withdrawals from this specific gambling establishment. Regardless of many submitted cases, the casino decided to have a No Reaction Policy approach to all our attempts to negotiate any kind of issues.

I can only imagine how frustrating it must be waiting for your money and not having any feedback about when you’ll receive it and I also genuinely hope that your winnings will be sent to you eventually.

Could you please forward a screenshot of your withdrawal request to petronela.k@casino.guru?

Thank you in advance for your cooperation and reply.

Best regards,

Petronela

Completed

Erledigt

Dear kmystery,

Unfortunately, I would like to inform you that since this casino has 15+ cases closed as "No Reaction Policy" we are forced to close your complaint as "unresolved". This will affect the overall rating of the casino. I understand this isn't a satisfactory solution to your issue however, the decrease in rating caused by unresolved complaints could change the casino's approach.

Regrettably, it seems to be a common practice of Mr Sloty Casino to ignore us completely in our attempts to mediate any kind of issue. Please check all our previous failed attempts to negotiate.

We have sent numerous emails and tried to communicate with live chat representatives as well as with affiliate team members. Unfortunately, all efforts to resolve any kind of issue have died as the complaints grew in numbers. We strictly recommend staying away from Mr Sloty Casino. I wish I could be of more help.

The casino can reopen this complaint anytime.