N1 Bet Casino - プレイヤーのアカウントは閉鎖され、資金は没収されました。

The account was simply closed, with an account balance of 710 euros. 500 deposited, 1 bet on LaLiga Spain, won. After that I had to bet another 800 euros. Then I was asked for an ID selfie, Skrill screenshot, Skrill transaction history. Everything was accepted, partial withdrawals were made. But now the account has simply been closed and 710 euros have been withheld by N1Bet and they refuse to reopen the account. Please help

Konto wurde jetzt einfach geschlossen, mit kontostand 710 euro. 500 eingezahlt, 1 wette LaLiga Spanien, gewonnen. Danach musste noch 800 euro wetten. Danach wurde gefragt nach Ausweisselfie, Skrill Screenshot, Skrill Transaktionsverlauf. alles wurde akzeptiert, teilauszahlungen wurden gemacht. Doch jetzt einfach konto geschlossen und 710 euro einbehalten von N1Bet und weigern sich das konto wieder zu öffnen. Bitte um Hilfe

Hello TopSturm1,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with N1 Bet Casino. Please allow me to ask you a few more question before we would move forward.

• Could you please advise since when is your account fully verified?
• Did you accumulate your winnings with real money or did you use a bonus?
• When was the last time you spoke to the casino and what was it about?
• Did they explain the reason for blocking your account?

Please note that if your account got blocked due to any sports betting related rules, we will be forced to close the complaint as we deal only with casino related cases.

Looking forward to your answer.

Regards,

Nick

Dear TopSturm1,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.