National Casino - プレイヤーは自分のお金を引き出すことができません。

Hello Plbloke,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with National Casino. Please allow me to ask you a few more question before we would make any step further.

Did you ever make a withdrawal from the casino? How long has your issue been going on? Did you use any no deposit or deposit bonus in the casino? Did you try all available withdrawal methods which is suitable for you? Also please send through all your communication with the casino or proof to nikolas.b@casino.guru.

Looking forward to your answer and I hope we will be able to help you resolve the issue.

Regards,

Nick

Casino.guru

Hi, I made some withdrawals from this casino but within last month it has become very difficult all the time. My case is fresh , just 3 days, I managed to contact them again and so far they " forwarded my case 7 times to dedicated team", no result, no explanation, no more contact. I used Mifinity and LuxonPay to try to withdraw, both promoted on casino page. I used them before and there was no problem. I didnt use any no deposit, free spins etc. I will send email

The complaint will be now closed as resolved as the player informed us through e-mail that he already received his money from the casino.