Nomini Casino - プレイヤーの引き出しが遅れているようです。

This casino is hungry to scam, I have 3 withdrawals of €300 each with them. they told me they send me an email from finance department but i am not getting anything please help i need that money.

Dear adamimaxim15,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.

That’s why we advise players to be patient, cooperate fully with the casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

Could you advise when exactly you requested your withdrawals?

Thank you in advance for your patience and understanding.

Best regards,

Tomas

hi thanks for your availability, however I have already received two of the withdrawals right now, if the third withdrawal also arrives everything

Thanks for the message, adamimaxim15.

I am glad to hear you received 2 of your 3 withdrawals. Please let me know when the third withdrawal is received and if you need any further assistance.

Dear adamimaxim15,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

It appears that this issue may have been resolved, but without confirmation from the player we are forced to reject this complaint.

The player can reopen this complaint anytime.