Nomini Casino - プレイヤーの撤退は遅れます。

Hello dear Casino Guru team, 3 days ago I made a payout of 3x €200 and am desperately waiting for my money

in the live chat I am always put off with the same answer that it takes 3-5 working days.

but since I have read that there are often payment problems there, I wanted to ask you for help

Hallo liebes Casino Guru Team , ich habe vor 3 Tagen eine Auszahlung über 3x 200€ getätigt und warte verzweifelt auf mein Geld

im Live Chat werde ich immer mit der selben Antwort vertröstet das es 3-5 Werktage dauert .

da ich aber gelesen habe das es dort oft auszahlungs Probleme gibt wollte ich euch um Hilfe bitten

Hello Piet356,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Nomini Casino. Please allow me to ask you a few more question before we would move forward.

When exactly did you request for the withdrawal? When was the last time you contacted the casino and did they respond to you since? Did you accumulate your balance from real money or did you use any kind of bonus?

Please note that we usually advise to wait at least 14 days for the first withdrawal to be processed as it may take longer in some casinos to finish the verification process.

Looking forward to your answer.

Regards,

Nick

Hello, I made the payout the day before yesterday and didn't use a bonus and I'm currently still in contact with the casino, but it all seems strange to me because I only know the transfer (as I was promised by Nomini) within happened within 3 days and I wasn't ferified either

Hallo ich habe die Auszahlung vorgestern getätigt und habe keinen Bonus benutzt und mit dem Casino stehe ich aktuell auch noch im Kontakt nur kommt mir das alles komisch vor aufgrund dessen das cih es nur kenne das übeweisungen (wie mir auch von Nomini zugesagt worden ist) innerhalb von 3 Tagen geschehen und ferifieziert wurde ich auch nicht

Hello Piet356,

As I stated about, the recommended time is about 14 days no matter what the casino promised. Be sure to wait until next week for the money to arrive. If they wouldn't, we will definitely intervene.

Dear Piet356,

We are extending the timer by 7 days. Please, be aware that in case you fail to comment on your complaint in the given time frame, we will reject your complaint.

The complaint will be now rejected for the above mentioned reason.