Nomini Casino - プレーヤーはカジノアカウントを閉鎖したいと考えています。

Dear Guru Team,

and unfortunately Nomini again.

No response to my request to close my account for a week.

The promise is made within 24 hours !!!!! - this casino is a disaster.

LG Tino

Wertes Guru Team,

und leider wieder mal Nomini.

Seit einer Woche keine Reaktion auf meine Forderung mein Konto zu schließen.

Versprochen wird innerhalb von 24h !!!!! - dieses Casino ist eine Katastrophe.

LG Tino

Dear TinoResch,

Thank you for contacting us. I have checked the casino’s website for options to close an account and unsubscribe from all correspondence with the casino and its services, and this is what I found (here):

I would recommend sending an email including all the relevant information to support-de@nomini.com. In this way, you’ll have proof of such action. Specify in the request for how long you wish your account to be closed and clearly state the reason why. Additionally, email "Subject" should be clearly marked and easily recognizable as casino support receives many requests per day hence, if it’s visibly marked you stand a better chance to have your request granted as soon as possible.

Please, let me know if you need any assistance and keep me updated. Thank you in advance for your reply.

Best regards,

Petronela

Everything was done like that but no answer or anything for a week.

Nomini is not performing his duty.

Wurde alles so gemacht aber seit einer Woche keine Antwort oder irgendwas.

Nomini nimmt seine Pflicht nicht wahr.

Thank you very much for your quick reply!

With best regards, TinoResch

Herzlichen Dank für Ihre rasche Antwort!

Mit besten Grüßen, TinoResch

Dear TinoResch,

Could you please forward those emails to petronela.k@casino.guru? Thank you very much in advance.

The account was finally closed.

Thank you for your support,

LG Tino Resch

Das Konto wurde endlich geschlossen.

Danke für Ihren Support,

LG Tino Resch

As the problem has been successfully resolved, we will now close the complaint as ‘resolved’ in our system. Thank you very much, TinoResch, for your confirmation, and please don’t hesitate to contact our Complaint Resolution Center if you run into any issues with any other casino in the future. We are here to help.

Best regards,

Petronela

Casino.Guru