Nomini Casino - 賞金の出金が遅延しています。

Lots of emails and live chat since August 2nd, 2022. I am always put off that the finance department is still processing everything.

Certification is all top and received. Without problems.

Written live chat 8x and nothing happened.

Payout 3-4 days....

Didn't get anything until now.

I'm really disappointed in the casino.

Seit 2.8.2022 viele Emails und live chat geführt. Werde immer vertröstet das die Finanz Abteilung alles noch bearbeitet.

Zertifizierung ist alles top und eingegangen. Ohne Probleme.

Live chat 8x geschrieben und nix passiert.

Auszahlung 3-4 Tage....

Bis jetzt nichts bekommen.

Bin richtig enttäuscht von dem Casino.

Dear Tanzmaus47,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

case solved

to recieve money

Fall gelöst

Geld erhalten

Awesome news, Tanzmaus47. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.