Nordis Casino - プレイヤーの撤退は遅れています。

At the casino. She opened an account was verified by the second day I was recognized and credited with a no deposit bonus but unfortunately without a reaction.

Na kasinu sem. Založila účet byl ověřen do druhého dne mě byl uznán a připsán bonus bez vkladu 10e protocila sem bonus a zadala výběr peníze po 4 dnech stále nikde a casino semnou nekomunikuje online chat robot a psala sem na 3ruzne emaily bohužel nikdo neodpovídá mají psaný výběr na skrill okamžitě ale bohužel bez reakce.

Dear pajavelova1990,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. If you don’t receive your winnings by then, please, let us know and we will try to help you. Thank you for your understanding.

Best regards,

Kristina

Thank you for your answer and thank you for the recommendation I will wait and if by chance nothing has changed I will contact you 🙂

Děkuji za odpověď a děkuji za doporučení počkám a kdyby náhodou se nic nezměnilo ozvu se 🙂

Dear pajavelova1990,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond to your complaint in the given time frame, or don’t require any further assistance, we will reject it.

Hello, the casino didn't pay my withdrawal and rejected it, unfortunately, and no statement came from them

Dobrý den kasino mě již výběr nevyplatilo a zamítlo bohužel ani žádné vyjádření od nich nepřišlo

Thank you for the update, pajavelova1990. Have your winnings been returned to your casino account? Or have they been confiscated by the casino without further explanation?

Have you made any successful withdrawals before?

Dear pajavelova1990,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond to your complaint in the given time frame, or don’t require any further assistance, we will reject it.

Unfortunately, we’re forced to close this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.