Ocean Spin Casino - プレイヤーの撤退が遅れています。

I have been waiting for a withdrawal of €200 since March 2nd.

They don't help me from the chat and they don't reply to the emails I send them either.

Llevo esperando desde el día 2 de Marzo un retiro de 200€

Desde el chat no me ayudan y tampoco me contestan a los correos electrónicos que les envío.

Dear beruco-26,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Ocean Spin Casino.

Please allow me to ask you a few questions, so I can better understand the situation.

• Have you made any successful withdrawals from the casino in the past?
• Could you please confirm that you have passed the KYC verification?
• Have you accumulated your winnings with the help of a bonus?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas