PariPesa Casino - パリペサカジノではプレイヤーの引き出しが遅れています。

Good day, over a week ago I deposited 50 euros at Paripesa Casino using a JetonCash voucher.

The casino says they are investigating the matter, but it has still not been resolved after more than a week.

I ask the platform to transfer my money back to my bank account and to block my player account on the entire platform.

Thank you very much.

Guten tag ich habe länger wie 1 woche bei Paripesa Casino 50 euro eingezahlt mit JetonCash Gutschein

das casino sagt das diese fall überprüffen aber seit länger wie eine woche immer noch nicht geändert

ich bitte das Platform das die mein geld wieder auf mein Girokonto überweissen und mein spielkonto bei das Ganze Platform Sperren

vielen danl

Dear elvissweet,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate but bear in mind that it’s a manual process that might take up to a month to resolve. In these cases, the casino usually has its hands tied. I would also strongly recommend against depositing any more funds until the issue is resolved.

If the money got lost during the transaction, it will take some time before it’ll be credited to your casino account or returned to your Jeton wallet.

I’m sorry we couldn’t be of much help now. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.

Best regards,

Tomas

Dear elvissweet,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.