PariPesa Casino - 当該プレイヤーは出金が遅れていると考えています。

Withdrawal approved but not processed

Prelievo approvato ma non elaborato

Dear davdimauro,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

Dear davdimauro,

Have you received your withdrawal from the casino yet?

HI,

no I haven't received it yet. Still approved but not processed.

Ciao,

no non l'ho ancora riucevuto. Ancora approvato ma non elaborato.

Thank you for your reply, davdimauro. Have you made any successful withdrawals before? Could you please confirm that you have passed the KYC verification?

Have you accumulated your winnings with or without an active bonus?

I received the withdrawal finally. Thank you all the same.

Ho ricevuto il prelievo finalmente. Grazie lo stesso.

Dear davdimauro,

I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system. 

Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Kristina

Casino.Guru