Piggy Bang Casino - プレーヤーがKYC検証を完了するのに苦労しています。

I have submitted passport , drivers licence , pal and phone bill also had notarized documents as requested they keep making excuses it’s been almost a month and getting very frustrated!

Dear William,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Before moving forward in your case, I would like to have a little more insight into your case. Did you request for a withdrawal in the casino? If so, when did you requested your first withdrawal? Can you confirm that you haven’t played with any bonus? Also please, if there’s any relevant communication with the casino regarding the case, please forward it to nikolas.b@casino.guru. I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Nick

We haven't received any news from the player. I'm now extending the timer by 7 days. Please note, that if you fail to answer us we will be forced to reject your complaint.

We rejected the complaint because the player didn't respond to our message.