Players555 Casino - 選手の退場が遅れました。

Dear all I was a player of players555 online gaming platform

On 10/10/23 i requested withdrawal that time agents told banking prblm ur amount will clear with in 2 days later no one gave proper details so many time i requested to clear my withdra but admin not approved my request instead of approval they are given free speeches thay are cheating me I won 70 k but no use to withdraw thay are cheated me frauds

Dear vmanohar646,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.

That’s why we advise players to be patient, cooperate fully with the casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, please, let us know and we will intervene and try to help you.

Thank you in advance for your patience and understanding.

Best regards,

Tomas

Dear sir

My kyc verified nd everything is fine nd good those who running this plat form in India they are not good people ,cheater,frauds,scamars

Agents not had time to tell us reason to hold my witdraw one of my colluges also a player of this

He got 19000 rs immidiate withdraw but mine they are muted

Kindly involve in this case nd clear my withdrawal sir

Dear vmanohar646,

Was your withdrawal approved yet? Please let me know if you need our assistance.

Dear vmanohar646,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.