Prestige Spin Casino - プレーヤーは、カジノでの経験に不満を持っています。

This site is awful, I had won 23k, had this in my account, so many questions to prove before withdrawal although they would take 3,200 off me without one question asked. I eventually got 3k out of them after about 10days of proving myself for them to apply a stupid bonus with a wager of X100 or something silly, meaning I had to more or less bet all my winnings to be able to withdraw, obviously when I bet all my winnings, I won nothing worth. Handed me more free bonuses etc and then of course when I was addicted, I deposited with another card and won maybe 500 euro only to have to go through the full verification process again as I deposited using a new card. And then for a withdrawal to be denied as I was still within a deposit bonus!! Even after winning again and another withdrawal request, they take about 5 days to approve and then reject again as they add another stupid bonus of maybe 5/10euro to your account unknowingly with a stupid wager times law meaning my withdrawal was rejected again and u still can’t get any money out because you are still under "their bonus" rules. Plus they fucking torture u everyday offering u bonuses and saying u have won prizes and they will exchange them for cash equivalent, this me meaning u are under more "bonus" or wager rules. What a shit show of a place. Just there to take the piss out of the vulnerable. DO NOT PLAY IN THIS PLAYGROUND.

Hello tz2dghqqfx,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Prestige Spin Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise why did the casino put a wagering on your winnings? Do I understand it correctly that you have deposited with a 3rd party card? What outcome do you exactly expect from this complaint?

Looking forward to your answer.

Regards,

Nick

Dear tz2dghqqfx,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond to your complaint in the given time frame, or don’t require any further assistance, we will reject it.

The complaint will be now closed for the above mentioned reason.