Hi Pawlom81,

We care about your enjoyment with us and we’re disappointed you haven’t had a great time so far. We take all complaints seriously and will do our utmost to resolve any issues you may have.

At some point during the lifetime of an account we do request additional information from some players to verify the specific details registered and deposit methods used. We need to ensure funds are protected and the winnings are being paid to the correct person. All documents sent to us are kept private and confidential.

To better understand what more we can do for you, please contact us on complaints@drslot.co.uk and include your personal details and description of your issue.
We look forward to doing our best to put things right for you!

Kind regards,
Dr Slot