I accidentally registered two accounts, so I contacted a consultant several times about requesting deletion.
Today, I encountered a problem where I could not proceed with the application again, so when I inquired again, only the initial greeting was sent, and since then I have received no response or response to my inquiries and questions. Due to the specifications of the chat, it is not possible to close the chat from here, so I left it for several minutes... I am still left connected to the chat... (The consultant's name is Leonard)
I felt that it was a cruel response.
I'm having trouble deleting my account...