It all started quite well when I spinned in Time Spinners and got a big win (almost 2000x). I played with a bonus and after this big win it felt like someone flipped a switch. For the next 10.000 Spins (to wager the bonus) my RTP varied between 50-70% in various slots (only played slots with an RTP between 96-97%). Didn't get a single big win anymore and the money just vanished basically.

While this might be just a huge unlucky streak it felt super suspicious, since the wins completly stopped after the big win and never came back for a total of 10.000 spins. Just as I said, feels like someone flipped a switch.

Welcome bonus appears to be decent though.

Luckily I was still able to fully wager the bonus and my withdrawal request is pending right now.


Will either add a star or remove one, depending on how smooth I'll receive my withdrawal.

Edit: Received my withdrawal request within 12 hours after requesting. +1 Star

Don't believe a word of the customer service chat when you ask them something. Before making a deposit I asked if I could also play Crazy Time with a bonus. Customer service says yes, it works. I make a deposit, take the bonus and can't play Crazy Time because unfortunately that doesn't work with a bonus.

I write again in the chat and ask and the chat support looks again and says that he made a mistake.

Unacceptable, would not have paid had I known.
Didn't get any compensation either, was lied to and nothing came of it.

Glaubt dem Kundendiesnt Chat kein Wort, wenn ihr den was fragt. Habe vor einer Einzahlung gefragt ob ich mit einem Bonus auch Crazy Time spielen kann. Kundendienst sagt ja, das geht. Ich zahle ein, nehme mir den Bonus dazu und kann Crazy Time nicht spielen, weil das mit einem Bonus leider nicht geht.

Ich schreibe nochmal in den Chat und frage nach und der Chatsupport guckt noch mal nach und sagt, dass er sich vertan hat.

Inakzeptabel, hätte nicht eingezahlt, hätte ich das gewusst.
Habe auch keine Kompensierung oder so bekommen, wurde belogen und ist nix bei rausgekommen.