Raging Bull Slots Casino - プレイヤーの撤退が遅れています。

They take way longer than their 7 business working days to allocate withdraws, try 23 working days, communications are void and it’s happening again for second time, do not reccomend

Dear Gemma,

Thank you for submitting your complaint. I’m sorry to hear about your bad experience. Was this your first attempt for a withdrawal? Have you received any confirmation from the casino regarding successful KYC verification?

Please, forward any relevant communication between you and the casino to kristina.s@casino.guru.

Additionally, I would like to point out, that Raging Bull Slots is one of the casinos which has long waiting payout times. You can read more about it in our review about this casino here:

https://casino.guru/raging-bull-slots-casino-review

„The whole casino group targets mainly United States and Canada. Because of this, all of the casinos in this group casinos share two specific traits – lower withdrawal limits per week and long waiting payout times. You should expect the first withdrawal to take a long time (in some cases even one or two months)."

„That being said, we advise all players considering playing with this group of casinos that they should be prepared for longer-than-usual waiting times. If you have the option, we recommend using Bitcoin or Neteller payments, which are more reliable and somewhat faster."

Nevertheless, I believe we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.

Best regards,

Kristina

Not the first time for a withdraw it’s about my 4th only good turn around time was with the first withdraw to hook you in, this will be the last withdraw with them, no communication and so so slow. They say they will allocate one withdraw every 7 business days, it’s not true

Thank you very much Gemma for your reply. I will now transfer your complaint to my colleague Andrej who will be at your assistance. I wish you the best of luck and hope to see your problem being resolved to your satisfaction soon.

It’s ok, it will happen 🤞🏻

Dear Gemma,

I’m sorry to hear about your negative experience with long withdrawal processing. Unfortunately, it’s not unusual for withdrawals in casinos from this group to take much longer than average. I believe it’s just a matter of time before your withdrawal is processed but I will do my best to resolve your case as soon as possible.

I would like to invite Raging Bull Slots Casino into this conversation.

Dear Raging Bull Slots Casino,

Can you please indicate the current status of the player’s withdrawal request?

It’s ok, I reversed it 🙄 so frustrating the pending time frame though.

You can remove this thread

Dear Gemma,

Based on the information you have provided we will now mark the complaint as ‘rejected’ in our system. Thank you for using the Casino Guru complaint resolution center. Please do not hesitate to contact us in the future if you run into any issues with this or any other casino. We are here to help.

Best regards

Andrej