I have registered with this Casino about 4 months ago,made many deposit unfortunately RTP seems very low, and the last deposit I made ,they never credited the bonus to my account, support friendly but not mush of help, NOT RECOMMENDED.
Thank you for taking the time to share your experience. We’re sorry to hear that your time with us hasn’t met your expectations, particularly regarding RTP and your bonus not being credited.
We want to assure you that our platform is designed to provide a fair and enjoyable experience for all players. All our games operate on a random number generator (RNG) system to ensure complete randomness and fairness. This system is carefully maintained and regularly reviewed to uphold industry standards and ensure every player has a fair chance of winning.
We’d like to investigate your concerns further. Please contact us directly at vip@rocketspin.com and provide your account details, we’ll prioritize reviewing your bonus issue and work to resolve it promptly.
We’re glad you appreciate the variety of games we offer and will use your feedback to improve our services. Your satisfaction is important to us, and we hope we can address your concerns to make your experience more enjoyable in the future.
I received an email for a 125% bonus, I clicked on the link and made the required deposit amount and the bonus was not added. I contacted support and they said "due to technical issues we can't give you this bonus at this time, please be patient"
Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the technical issue with your bonus. We understand how frustrating this must be and appreciate your patience.
Please rest assured that our team is actively working to resolve this matter and ensure you receive the bonus you are entitled to. Please contact us directly at vip@rocketspin.com with your account details so we can expedite the process.
We’re glad you’re enjoying the selection of games and will strive to improve your overall experience moving forward. Thank you for bringing this to our attention, and we appreciate your understanding as we work to make things right.
I have played at this casino a few times, I have deposited and withdrawed money a few times. The withdrawal has taken upto 3 days to be approved which I think is a bit too long. The wagering requirements also include Max win and limited gaming selection. The gaming selection is from what I can tell ok because you do not get to enter the games that are not allowed to be played with a bonus. So you do not risk being deducted for wins playing on these games because you are not able to play them (hope this is correct for all). The max win is quite common and probably is why they can have frequent bonuses. All in all it is a good site :) Good luck!
Thank you for your detailed and honest feedback! 😊 We are happy to hear that you have enjoyed our bonuses, cashbacks and friendly customer support, as well as the selection of games. Your understanding of our bonus system is absolutely correct and we appreciate you pointing it out - it is designed to ensure smooth play while using bonuses.
We understand that you are concerned about the turnover requirements and withdrawal times. While we strive to process withdrawals as quickly as possible, we are always working to improve these timelines to better serve our players. Your feedback is incredibly valuable and we will share it with our team to further improve your experience.
Thanks again for your review and we wish you the best of luck in your future games!
Sincerely, The RocketSpin Team
Kjære 2DamnQt,
Takk for din detaljerte og ærlige tilbakemelding! 😊 Vi er glade for å høre at du har hatt glede av våre bonuser, cashbacks og vennlig kundesupport, samt spillutvalget. Din forståelse av bonussystemet vårt er helt riktig, og vi setter pris på at du påpeker det - det er designet for å sikre jevn spilling mens du bruker bonuser.
Vi forstår at du er bekymret for omsetningskravene og uttakstidene. Selv om vi streber etter å behandle uttak så raskt som mulig, jobber vi alltid med å forbedre disse tidslinjene for å betjene spillerne våre bedre. Tilbakemeldingene dine er utrolig verdifulle, og vi vil dele dem med teamet vårt for å forbedre opplevelsen din ytterligere.
Takk igjen for din anmeldelse, og vi ønsker deg lykke til i dine fremtidige spill!
Thank you for your nice review 😊 We are so happy to hear that you like the casino and our selection of slot machines. It's great to know that our team has been helpful and easy to communicate with - that's exactly the experience we want to give you! If there is anything you need, do not hesitate to get in touch. Have a wonderful time and good luck with your games!
Sincerely, The RocketSpin Team
Kjære hypotious,
Takk for din hyggelige anmeldelse 😊 Vi er så glade for å høre at du liker casinoet og utvalget vårt av spilleautomater. Det er flott å vite at teamet vårt har vært hjelpsomme og enkle å kommunisere med - det er akkurat den opplevelsen vi ønsker å gi deg! Hvis det er noe du trenger, ikke nøl med å ta kontakt. Ha en fantastisk tid og lykke til med spillene dine!
Thank you for your great feedback! We are thrilled to hear that you had such a great experience with our fast withdrawals, endless bonuses and overall service. It is wonderful to hear that you are truly satisfied - that is our goal! We wish you many more great times and are always here if you need us.
Best regards,
The RocketSpin Team
Ciao Annalisa22,
Grazie per il tuo fantastico feedback! Siamo entusiasti di sapere che hai avuto un'esperienza così bella con i nostri prelievi veloci, i bonus infiniti e il servizio in generale. È meraviglioso sapere che sei davvero soddisfatta: è il nostro obiettivo! Vi auguriamo di vivere ancora tanti bei momenti e siamo sempre qui se avete bisogno di noi.
Thank you for your wonderful feedback! 🌟 We are so happy to hear that you are happy with us and that our loyalty program has made a good impression. It's great to know that you like the game selection, the quick deposits and our friendly customer service which is available 24/7.
Your recommendation means everything to us! If there is anything we can do to make your experience even better, please do not hesitate to let us know. We wish you endless fun and good luck!
Sincerely, The RocketSpin Team
Kjære karstenkarlsen4,
Takk for din fantastiske tilbakemelding! 🌟 Vi er så glade for å høre at du trives hos oss og at lojalitetsprogrammet vårt har gjort et godt inntrykk. Det er fantastisk å vite at du liker spillutvalget, de raske innskuddene og vår vennlige kundeservice som er tilgjengelig 24/7.
Din anbefaling betyr alt for oss! Hvis det er noe vi kan gjøre for å gjøre opplevelsen din enda bedre, ikke nøl med å gi oss beskjed. Vi ønsker deg uendelig mye moro og lykke til!
Thank you for your wonderful review and recommendation! 🌟 We are happy to hear that you like our casino, especially the VIP service, the daily and monthly cashback and the special gifts we send out. It's great to know that these details contributed to your experience.
We appreciate your feedback that you are missing some providers, and we are always working to expand our game selection to accommodate all players' preferences.
Thank you for choosing us and for being a valued part of our community. We look forward to continuing to provide you with an exceptional experience.
Sincerely, The RocketSpin Team
Kjære olaboy,
Takk for din fantastiske anmeldelse og anbefaling! 🌟 Vi er glade for å høre at du liker casinoet vårt, spesielt VIP-tjenesten, den daglige og månedlige cashbacken og de spesielle gavene vi sender ut. Det er flott å vite at disse detaljene har bidratt til din opplevelse.
Vi setter pris på tilbakemeldingene dine om at du savner noen leverandører, og vi jobber alltid med å utvide spillutvalget vårt for å imøtekomme alle spillernes preferanser.
Takk for at du valgte oss og for at du er en verdsatt del av fellesskapet vårt. Vi ser frem til å fortsette å gi deg en eksepsjonell opplevelse.
Great casino with super offers, plenty of different games. Love the thusday, thursday, friday and sunday offers😊 the team at rocketspin takes good care of you
Thank you so much for your wonderful review! We're happy to hear you're enjoying our selection of games and special offers throughout the week - it's players like you who inspire us to keep making Rocketspin even better!
Our VIP team is dedicated to making sure you have the best experience, and it's great to know that their hard work is appreciated. If you need anything or have feedback, don't hesitate to get in touch. We are here for you 😊 Have fun playing!
Sincerely, The RocketSpin Team
Kjære nortelmo370,
Tusen takk for din fantastiske anmeldelse! Vi er glade for å høre at du liker spillutvalget og spesialtilbudene våre gjennom hele uken - det er spillere som deg som inspirerer oss til å fortsette å gjøre Rocketspin enda bedre!
VIP-teamet vårt er dedikert til å sikre at du får den beste opplevelsen, og det er fantastisk å vite at det harde arbeidet deres blir satt pris på. Hvis du trenger noe eller har tilbakemeldinger, ikke nøl med å ta kontakt. Vi er her for deg 😊 God fornøyelse med spillingen!
Thank you for your feedback! We are glad to hear that you are enjoying your experience at RocketSpin. Our support team prides itself on being friendly and always available to help, so your kind words mean a lot to us.
We're glad you appreciate our cashback system too - it's designed to give back to our valued players like you!
Thanks again for sharing your experience and we look forward to bringing you even more great gaming moments.
Sincerely,
The RocketSpin Team
Hei jollyholly,
Takk for tilbakemeldingen din! Vi er glade for å høre at du liker opplevelsen din på RocketSpin. Vårt supportteam setter sin ære i å være vennlige og alltid tilgjengelige for å hjelpe, så dine hyggelige ord betyr mye for oss.
Vi er glade for at du setter pris på cashback-systemet vårt også - det er designet for å gi tilbake til våre verdsatte spillere som deg!
Takk igjen for at du delte opplevelsen din, og vi ser frem til å gi deg enda flere flotte spilløyeblikk.
Great casino with several bonuses. I really like to play there. Cleen site, and not as other casinos. You aslo get daily cashback, weekly and monthly! And thats lovely! If you want to play on the best sites, try this one.
Thank you so much for your wonderful feedback! We are happy to hear that you like our bonuses, the daily cashback and the clean design of our website. It's great to know that we stand out to you compared to other casinos!
We are committed to making every aspect of your gaming experience enjoyable, from quick deposits to loyalty benefits such as daily, weekly and monthly cashback. Your recommendation means everything to us!
If there is anything we can do to make your experience even better, please get in touch. Enjoy your gaming and thank you for choosing us as your preferred casino!
Sincerely,
The RocketSpin Team
Hei Dist,
Tusen takk for din fantastiske tilbakemelding! Vi er glade for å høre at du liker bonusene våre, den daglige cashbacken og det rene designet på nettstedet vårt. Det er fantastisk å vite at vi skiller oss ut for deg sammenlignet med andre casinoer!
Vi er opptatt av å gjøre alle aspekter av spillopplevelsen din fornøyelig, fra raske innskudd til lojalitetsfordeler som daglig, ukentlig og månedlig cashback. Din anbefaling betyr alt for oss!
Hvis det er noe vi kan gjøre for å gjøre opplevelsen din enda bedre, er du velkommen til å ta kontakt. God fornøyelse med spillingen, og takk for at du valgte oss som ditt foretrukne casino!
This casino is not legit. I made numerous attempts to withdraw my winnings and after two weeks have not recieved anything. I am waiting on three withdraws of $250, apparently one is with my bank, the other is being assessed by the manual finance team and the other has just been rejected for the 'bad bank information', even though it's the same. I have received numerous excuses from customer service who have now stopped replying to my questions.
There are hundreds of casinos out there, do not choose this one!
Thank you for sharing your experience with us. We are truly sorry to hear about the difficulties you’ve faced with your withdrawal process. This is not the level of service we aim to provide, and we understand how frustrating this must be for you.
Your feedback regarding the delays and lack of clear communication has been taken seriously. We want to resolve this for you as quickly as possible. Could you please reach out to us directly at vip@rocketspin.com with your account details? Our dedicated team will prioritize your case and provide a transparent update on the status of your withdrawals.
We appreciate your patience and the opportunity to make things right.
Claimed 1st and 2nd deposit bonus. Always the same slot. Had to wait over 500 spins for a bonus game. Bonus game was very bad. So for me there was no RTP or RNG. There is chat, but I gave up after 12 minutes. Can't recommend it myself
1. und 2. einzahlungsbonus beansprucht. immer den selben slot. musste über 500 spins auf ein bonusspiel warten. bonusspiel war sehr schlecht. also für mich auch kein rtp oder rng vorhanden. chat ist zwar vorhanden, aber nach 12 minuten habe ich aufgegeben. kann es selber nicht empfehlen
Thank you for sharing your experience with us and I'm sorry to hear it wasn't a positive one. Although our games are designed using RNG (Random Number Generator) to ensure fairness, we understand that luck can be elusive sometimes, especially during long gaming sessions. The unpredictability of bonus games is part of the gaming experience, but we know it can be frustrating when results don't match expectations.
We are also sorry to hear about the delay in chat support. We strive to help you in a timely manner and we will look into how we can improve response times.
If you need assistance, please contact us at and we will do our best to help you!
Best regards, The Rocket Spin Team
Lieber franztheuerw,
Vielen Dank, dass Sie uns Ihre Erfahrung mitgeteilt haben, und es tut mir leid zu hören, dass sie nicht positiv war. Obwohl unsere Spiele mit RNG (Random Number Generator) entwickelt wurden, um Fairness zu gewährleisten, verstehen wir, dass sich das Glück manchmal schwer fassen lässt, besonders bei langen Spielsitzungen. Die Unvorhersehbarkeit von Bonusspielen ist Teil des Spielerlebnisses, aber wir wissen, dass es frustrierend sein kann, wenn die Ergebnisse nicht den Erwartungen entsprechen.
Es tut uns auch leid, von der Verzögerung beim Chat-Support zu hören. Wir bemühen uns, Ihnen rechtzeitig zu helfen, und wir werden prüfen, wie wir die Antwortzeiten verbessern können.
Falls Sie Hilfe benötigen, kontaktieren Sie uns bitte unter vip@rocketspin.com und wir werden unser Bestes tun, um Ihnen zu helfen!
I thought it was a good casino. I won well and then things got weird. Hundreds of spins in a row with such low RTP that it can't be a coincidence. I don't recommend this casino.
Ich dachte, dass es ein gutes Casino wäre. Ich gewann gut und danach wurde es eigenartig. Hunderte Spins hintereinander mit so niedriger RTP, dass es kein Zufall sein kann. Ich rate von diesem Casino ab.
さまざまなプロバイダーからの多くのゲーム
Many games from different providers
Viele Spiele von verschiedenen Anbietern
さまざまな入金方法
Many deposit methods
Viele Einzahlungsmethode
運や偶然では説明できない、これまでで最悪の経験。
By far the worst experience that cannot be explained by luck or coincidence.
Mit Abstand schlechteste Erfahrung, die man mit Glück oder Zufall nicht erklären kann.
私は様々なカジノで負けてきましたが、これは信じられないくらいでした。
I have lost at various casinos, but this one was incredible.
Ich habe schon auf verschiedenen Casinos verloren, aber hier ist unglaublich gewesen.
Thank you for your feedback. We're truly sorry to hear about your experience. We understand how frustrating losing streaks can be. However, our casino operates under strict regulatory guidelines to ensure fairness and transparency, including the use of Random Number Generators (RNG) in all games. The RTP (Return to Player) percentages are predetermined by the game providers and cannot be altered by the casino.
In case you need any assistance, please do not hesitate to contact us at vip@rocketspin.com.
I signed up to this casino with good intentions and won €800 a few days ago. My account was already verified, but the withdrawal was pending for over 24 hours.
It said that all withdrawals are processed manually. However, I find that nowadays a withdrawal can be made within 24 hours, especially if the account has already been verified.
Of course I started playing again, went from 800 to 1500, and then the free fall started.
I have to say that I played various games and the R TB were bad everywhere. Strangely, this only happens with real money. However, when they give me a bonus, I always get really nice winnings. However, I have to wager them 50 times. Which is completely irrational even these days.
I then wanted to close my account in the chat, but he told me he wasn't authorized to do that. So I sent an email there.
Today I get 50 free spins at ten cents each (which is a joke since I'm a high roller) and now I've written again asking them to close my account immediately. I'm excited to see what happens next.
All in all, the casino is not for me, you certainly have to be lucky, but if you play different games from different game providers the RTP should not be consistently bad
Ich habe mich guter Dinge bei diesem Casino angemeldet. Und hatte vor ein paar Tagen auch ein Gewinn von 800 €. Mein Konto war bereits verifiziert, aber die Auszahlung hing über 24 Stunden als aussenstehend.
Es hiess dass alle Auszahlungen manuell bearbeitet werden. Allerdings finde ich heutzutage kann eine Auszahlung, gerade wenn das Konto schon verifiziert ist auch unter 24 Stunden ausgezahlt werden.
Natürlich habe ich dann wieder gespielt, bin von 800 auf 1500 hoch, und dann ging der freie Fall nach unten los.
Man muss dazu sagen dass ich verschiedene Spiele gespielt habe und die R TB waren überall durch schlecht. Komischerweise passiert das nur mit echtem Guthaben. Jedoch wenn Sie mir ein Bonus geben hab ich immer total schöne Gewinne. Die ich allerdings 50 mal umsetzen muss. Was auch heutzutage völlig irrational ist.
Ich wollte dann mein Account schliessen lassen im Chat, er sagte mir er sei nicht dazu befugt. Also habe ich eine E-Mail dorthin geschickt.
Heute bekomme ich 50 Freispiele A zehn Cent (was ein Witz ist, da ich high Roller bin) und nun habe ich nochmals geschrieben, dass sie meinen Account sofort schliessen sollen. Ich bin gespannt was nun wieder kommt.
Alles in allem ist das Casino für mich nichts, man muss sicherlich Glück haben, aber wenn man verschiedene Spiele von verschiedenen Spielanbietern spielt sollten die RTP nicht durchgängig schlecht sein
素晴らしいページ構造
Nice page structure
Schöner seitenaufbau
支払い期間が長すぎる
Payout duration far too long
Auszahlung Dauer viel zu lange
サポートはチャットでアカウントを閉鎖できません
Support cannot close the account in chat
Support kann im Chat den Account nicht schliessen
ボーナススピンはRTPが高く、ボーナスのない通常のゲームでは
Bonus Spins have a high RTP normal games without bonus do not
Bonus Spins haben einen hohen RTP normale Spiele ohne Bonus nicht
Thank you for sharing your experience with us. We genuinely value your feedback and want to address your concerns.
We aim to process withdrawals as quickly and securely as possible. To ensure the security and accuracy of your transaction, our withdrawal process involves several steps. These include verifying your identity and processing the payment through our system. Please rest assured that the withdrawal requests are being handled as quickly as possible, and your funds are safe.
Regarding the gameplay, we want to assure you that all our games are designed to be fair, with RTP rates determined by independent providers.
We are very sorry to hear that you decided to close your account! We have checked and you were assisted via email, and your account has been closed, as per your request.
In case you need any assistance, please do not hesitate to contact us.
Good casino, easy to navigate website, decent game library and good RTP on slots. I won $700 AUD on a small deposit. Verification completed with ease and withdrawal processed within 2 days, which is a little slower than some other casinos but not a deal breaker. Maybe it was slower because it was my first withdrawal. Hopefully will be faster next time. Overall, a positive experience.
Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed our casino's design, game library, and RTP on slots. Congratulations on your win! 🎉
We understand the importance of quick withdrawals, and we appreciate your patience with the process. I would like to mention that we are always doing our best to handle the withdrawals as fast as possible.
Your feedback helps us improve, and we're glad to know you had a positive overall experience. We're looking forward to seeing you back at the casino, and we wish you the best of luck in your future games!
