Thank you for your fantastic review! We are very happy to hear that you liked our fast and friendly support, lightning-fast verification process and great selection of games. We are also happy that you are happy with the cash bonuses we offer!
Providing a first-class gaming experience is our priority and your feedback motivates us to continue to provide you with the best service possible. If there is ever anything we can do to improve your experience, please do not hesitate to contact us.
We truly appreciate your support and look forward to welcoming you back soon!
Best regards, The PlayMojo team
Liebe Banana86,
vielen Dank für Ihre fantastische Bewertung! Wir freuen uns sehr zu hören, dass Ihnen unser schneller und freundlicher Support, der blitzschnelle Verifizierungsprozess und die große Auswahl an Spielen gefallen haben. Wir freuen uns auch, dass Sie mit den von uns angebotenen Bargeldboni zufrieden sind!
Ein erstklassiges Spielerlebnis ist unsere Priorität, und Ihr Feedback motiviert uns, Ihnen weiterhin den bestmöglichen Service zu bieten. Sollten wir jemals etwas tun können, um Ihre Erfahrung zu verbessern, zögern Sie bitte nicht, uns zu kontaktieren.
Wir wissen Ihre Unterstützung wirklich zu schätzen und freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen!
I actually came across this fantastic casino by accident through an ad online. I am happy that I did. When I play at casino, there are three factors that determine whether or not I remain a player there. Deposit options, ID verification, and variety of games. PlayMojo scores highly on all three with many deposit options like ApplePay, honest straightforward ID verification with zero rejections, and large variety of games. Withdrawals have proven to be unreliable; within 2 days in the beginning but have slowed to beyond 72 hours. They still have a great VIP program, and Daily Cash back. And the $3000 daily withdrawal limit is not bad but has become a pain point. I am a firm believer that if I play at a casino and lose, I will not complain. But if I win, I expect to receive my winnings without having to jump through hoops. PlayMojo does that and is one of the better casinos that I have ever played at but they need to work on their consistency if they want to keep their players happy.
Thank you for sharing your detailed review! We're thrilled to hear that you found PlayMojo by chance and that it's met your expectations in many important areas like deposit options, ID verification, and game variety. It's wonderful to know that you value our VIP program and daily cashback offers as well.
We truly appreciate your honest feedback regarding withdrawal times. Ensuring consistent and reliable processing is a top priority, and your insights help us see where we can improve. We understand how important it is to provide a seamless experience, especially when it comes to accessing your winnings. Rest assured, we’re working hard to enhance this aspect of our service to keep our valued players, like you, happy.
Thank you for choosing PlayMojo and for being such an understanding and loyal player. We’re committed to continuing to earn your trust and delivering a top-tier gaming experience.
Thank you for your feedback. We are happy that you enjoy the gaming experience, smooth gameplay and our safe gaming settings. However, we are sorry to hear about your concerns regarding withdrawals and customer service. Your feedback on withdrawal delays, limits and customer service is valuable and we will work to improve these areas to provide you with a better gaming experience.
If you have any unresolved issues, please contact us directly at . We are here for you. We thank you for your feedback and hope we can make your experience even better in the future.
Best regards,
The PlayMojo team
Translated with DeepL.com (free version)
Hallo alexanderbraun97,
vielen Dank für dein Feedback. Wir freuen uns, dass Sie das Spielerlebnis, das reibungslose Gameplay und unsere sicheren Spieleinstellungen genießen. Es tut uns jedoch leid, von Ihren Bedenken bezüglich der Auszahlungen und des Kundendienstes zu hören. Ihr Feedback zu Auszahlungsverzögerungen, Limits und Kundenservice ist wertvoll, und wir werden daran arbeiten, diese Bereiche zu verbessern, um Ihnen ein besseres Spielerlebnis zu bieten.
Wenn Sie ungelöste Probleme haben, wenden Sie sich bitte direkt an uns unter vip@playmojo.com. Wir sind für Sie da. Wir danken Ihnen für Ihr Feedback und hoffen, dass wir Ihre Erfahrungen in Zukunft noch besser machen können.
I find this casino has multiple games to my liking, many providers, customer service has been brilliant- Chris my account manager is respectful and very helpful .. there is always someone on hand to answer questions in webchat
カスタマー サービスは素晴らしく、特に私のアカウント マネージャーの Chris は非常に歓迎的で、親切で、安心感を与えてくれました。
Customer service has been excellent especially Chris my account manager he has been very welcoming, accommodating and reassuring.
クリスとの素晴らしいサポートとコミュニケーション
Excellent support and communication with Chris
PlayMojo Casino
こんにちは、ブロスナハウスさん。
素晴らしいレビューをありがとうございます。弊社の幅広いゲームとプロバイダーのセレクションがお客様のお気に召したとのこと、大変うれしく思います。特に、お客様のアカウント マネージャーである Chris が、礼儀正しく、親切で、融通の利くサポートで、お客様に好印象を与えたことを嬉しく思います。
弊社のチームは、優れたコミュニケーションを提供し、必要なときにいつでも対応できるよう努力しています。お客様にこのような安心感を味わっていただき、大変うれしく思っています。お客様の優しいお言葉を Chris に必ず伝えます。きっと喜んでいただけると思います。弊社のコミュニティにご参加いただきありがとうございます。サポートが必要なときはいつでもお手伝いいたします。
よろしくお願いします、
PlayMojoチーム
Hello Brosnahouse,
Thank you for your glowing review! It’s fantastic to hear that our wide selection of games and providers has been to your liking. We're especially thrilled to know that Chris, your account manager, has made such a positive impression with his respectful, helpful, and accommodating support.
Our team works hard to provide excellent communication and always be there when you need us, so it’s wonderful to know you’ve had such a reassuring experience. We’ll be sure to pass your kind words along to Chris—he’ll be delighted! Thank you for being part of our community, and we’re here anytime you need assistance.
I love this casino and i recommend it to everyone! Everything is easy and quick and i always find a new and fun games to play. Good welcome bonus and reload bonus
Thank you very much for your kind words and brilliant feedback! 🌟 We are happy to hear that you enjoy your experience and appreciate our welcome and reload bonuses, the user-friendly design and the wide selection of fun games. It's great to know that our customer service team and loyalty program have also met your expectations.
Your recommendation means everything to us and we are so happy to have you as part of our community. If there is anything we can do to make your experience even better, please do not hesitate to get in touch.
Enjoy your gameplay and we look forward to seeing you continue to have fun with us! 🎮😊
Sincerely, The PlayMojo Team
Kjære karstenkarlsen4,
Tusen takk for dine hyggelige ord og strålende tilbakemeldinger! 🌟 Vi er glade for å høre at du liker opplevelsen din og setter pris på velkomst- og reload-bonusene våre, det brukervennlige designet og det brede utvalget av morsomme spill. Det er flott å vite at kundeserviceteamet og lojalitetsprogrammet vårt også har innfridd forventningene dine.
Din anbefaling betyr alt for oss, og vi er så glade for å ha deg som en del av vårt fellesskap. Hvis det er noe vi kan gjøre for å gjøre opplevelsen din enda bedre, så ikke nøl med å ta kontakt.
God fornøyelse med spillingen, og vi ser frem til å se deg fortsette å ha det gøy med oss! 🎮😊
the loyaltyprogram in the casino if great I recommend it i also love the games and fast withdrawal. I love that they even have good support team they understand what the customer needs.
Thank you for your wonderful review! We are so happy to hear that you enjoy our loyalty program and the wide selection of games we offer. It's great to know that our fast withdrawals and supportive team have made a positive impression too - your satisfaction is our top priority! 😊
Your 5/5 rating means everything to us. Thank you for recommending us and we look forward to continuing to provide you with an amazing gaming experience. Have fun playing!
Sincerely, The PlayMojo Team
Kjære safalishema,
Takk for din fantastiske anmeldelse! Vi er så glade for å høre at du liker lojalitetsprogrammet vårt og det store utvalget av spill vi tilbyr. Det er fantastisk å vite at våre raske uttak og støttende team har gjort et positivt inntrykk også - din tilfredshet er vår høyeste prioritet! 😊
Din 5/5-vurdering betyr alt for oss. Takk for at du anbefalte oss, og vi gleder oss til å fortsette å gi deg en fantastisk spillopplevelse. God fornøyelse med spillingen!
Very bad casino. If you don't want to play anymore and want to close your account, the casino won't do it. I have chatted 5 times and sent several emails asking for the account to be closed permanently. The casino still won't close the account. It's a disgrace. Hands off.
UPDATE 18.11.2024 !!!
The account is still not closed. The casino keeps asking why I want to close my account. It's really bad. And the casino tries to change my mind with a few free spins. Very bad casino. Avoid this casino!!
Ganz schlechtes Casino. Wenn man nicht mehr spielen will und sein Konto schließen möchte, tut das Casino nicht. Ich habe 5x gechattet und mehrmals E-Mails zur dauerhauften Schließung des Kontos geschickt. Casino schließt das Konto immer noch nicht. Es ist eine Frechheit. Hände weg.
UPDATE 18.11.2024 !!!
Das Konto ist immer noch nicht geschlossen. Das Casino fragt immer wieder, warum ich mein Konto schließen möchte. Es ist echt ganz schlimm. Und das Casino versucht mit ein paar gratis Spins umzustimmen. Sehr schlechtes Casino. Vermeidet dieses Casino !!
We deeply apologize for the frustration and inconvenience you have experienced. Your request to close your account should have been processed promptly and we regret that we were unable to meet your expectations in this matter.
We respect your decision and will escalate your request to ensure it is resolved as quickly as possible. If you would like to provide us with further details, please feel free to contact us directly: . We are happy to assist you and ensure that your concerns are fully addressed.
We thank you for your patience and welcome your feedback as it helps us improve our services.
Best regards,
The PlayMojo team
Hallo rkk_66,
wir entschuldigen uns zutiefst für die Frustration und die Unannehmlichkeiten, mit denen Sie konfrontiert wurden. Ihr Antrag auf Schließung Ihres Kontos hätte umgehend bearbeitet werden müssen, und wir bedauern, dass wir Ihre Erwartungen in dieser Angelegenheit nicht erfüllen konnten.
Wir respektieren Ihre Entscheidung und werden Ihre Anfrage eskalieren, um sicherzustellen, dass sie so schnell wie möglich gelöst wird. Wenn Sie uns weitere Einzelheiten mitteilen möchten, können Sie sich gerne direkt an uns wenden: vip@playmojo.com. Wir sind gerne bereit, Ihnen zu helfen und sicherzustellen, dass Ihre Bedenken vollständig berücksichtigt werden.
Wir danken Ihnen für Ihre Geduld und freuen uns über Ihr Feedback, da es uns hilft, unsere Dienstleistungen zu verbessern.
A very nice place to entertain and enjoy your free time.
The site has a very strong potential to become one of the best casino out there.
フレンドリーなカスタマーサポート。
Friendly customer support.
迅速な検証プロセス。
Fast verification process.
素晴らしい VIP およびロイヤルティ ボーナス。
Excellent VIP & loyalty bonuses.
あなたをフォローアップする個人マネージャー。
Personal manager to follow up with you.
簡単にナビゲートできるウェブサイト。
Easy to navigate website.
いくつかの有名なスロットプロバイダーのゲームが欠落しています。
Missing games from some well known slots providers.
サポートされている各プロバイダーのリストに新しいスロット マシンがありません。
New slot machines are missing from the list for each supported provider.
PlayMojo Casino
こんにちは、Fierra22さん。
親切なお言葉と、当サイトの気に入っている点を指摘していただき、ありがとうございます。当社のフレンドリーなサポート、迅速な認証、VIP ボーナスがお客様に楽しい体験を提供できたことを嬉しく思います。当社のマネージャーからの個人的な連絡とユーザーフレンドリーな Web サイトを評価していただいたことは、当社にとって大きな意味を持ちます。
Thank you for your kind words and for highlighting what you liked about our site! We are happy to hear that our friendly support, fast verification and VIP bonuses have made your experience enjoyable. The fact that you appreciate the personal contact from our managers and our user-friendly website means a lot to us.
We appreciate your feedback on missing games and new slots. We prioritize expanding our game library, and we're actively working to bring in more titles from popular providers to improve your experience.
We are happy to have you with us and look forward to continuing to meet your expectations as we grow!
Sincerely,
The PlayMojo Team
Hei Fierra22,
Takk for de vennlige ordene dine og for at du fremhever hva du likte med nettstedet vårt! Vi er glade for å høre at vår vennlige support, raske verifisering og VIP-bonuser har gjort opplevelsen din hyggelig. At du setter pris på den personlige kontakten fra våre managere og vår brukervennlige nettside betyr mye for oss.
Vi setter pris på tilbakemeldingene dine om manglende spill og nye spilleautomater. Vi prioriterer å utvide spillbiblioteket vårt, og vi jobber aktivt med å ta inn flere titler fra populære leverandører for å forbedre opplevelsen din.
Vi er glade for å ha deg hos oss og ser frem til å fortsette å innfri dine forventninger i takt med at vi vokser!
Overall a good casino to play at. There is a good selection of slot and live games.
The Withdrawal times and limits may seem a bitt small, but it didnt take me my many days to become part of their VIP programme, and then you have access to higher withdrawal limits and faster withdrawals.
There was some issues with couple of the withdrawal options, but with the help of my VIP manager we worked aorund it, and I have already made 3 withdrawals successfully, all within 24 hours from requesting them.
フレンドリーでソリューション志向のカスタマーサポート
Friendly and solution oriented customer support
迅速な検証プロセス
Fast verification process
フレンドリーでいつでも対応してくれる VIP マネージャーからのサポートが良好です。
Good support from VIP manager, which is friendly and always available.
入金/損失制限の可能性。これは私にとって必須です。
Possibility of deposit/loss limits, which is a must for me.
Thank you for your positive feedback! We are happy to hear that you enjoy our game selection and the benefits of our VIP program, including faster withdrawals and higher limits. It's great to hear that our VIP manager and support team were able to help you efficiently with your withdrawals.
We are glad that features like deposit and loss limits meet your needs, as responsible gaming is a priority for us. Regarding the betting limits on certain games, these are often due to local rules, but we appreciate your understanding.
We are excited to have you as part of our community and we look forward to continuing to provide you with a great experience!
Sincerely,
The PlayMojo Team
Hei Jwall,
Takk for din positive tilbakemelding! Vi er glade for å høre at du liker spillutvalget vårt og fordelene med VIP-programmet vårt, inkludert raskere uttak og høyere grenser. Det er flott å høre at vår VIP-manager og vårt supportteam var i stand til å hjelpe deg effektivt med uttakene dine.
Vi er glade for at funksjoner som innskudds- og tapsgrenser oppfyller dine behov, ettersom ansvarlig spilling er en prioritet for oss. Når det gjelder innsatsgrensene på enkelte spill, skyldes disse ofte lokale regler, men vi setter pris på din forståelse.
Vi er glade for å ha deg som en del av fellesskapet vårt, og vi ser frem til å fortsette å gi deg en flott opplevelse!
Deposit was quick, as was registration. Bonus was credited immediately. Was able to play 500 spins. Maximum win with 500 spins was 6 times the stake. So I would stay away from here. Chat was quick, but only ready-made answers.
einzahlung ging schnell, sowie die anmeldung. bonus wurde auch sofort gutgeschrieben. konnte 500 spins spielen. höchstgewinn bei 500 spins war 6 mal der einsatz. also ich würde hier fern bleiben. chat war schnell, aber nur vorgefertigte antworten.
Thank you for sharing your experience with us. We are happy to hear that registration, deposit and bonus activation went smoothly and that our chat team responded quickly. However, we are sorry to learn that the game results did not meet your expectations and that the answers were rather generic. Our team is committed to providing you with thorough and personalized support, so we will use your feedback to improve.
Please contact directly if you have any questions about the game or need additional support - we'd be happy to make things right for you. Thanks again for your suggestions!
Best regards,
The PlayMojo team
Hallo Franztheuerw,
vielen Dank, dass Sie Ihre Erfahrungen mit uns teilen. Es freut uns zu hören, dass Registrierung, Einzahlung und Bonusaktivierung reibungslos verliefen und dass unser Chat-Team schnell reagiert hat. Es tut uns jedoch leid zu erfahren, dass die Spielergebnisse nicht Ihren Erwartungen entsprachen und dass die Antworten eher allgemein gehalten waren. Unser Team ist bestrebt, Ihnen einen gründlichen und persönlichen Support zu bieten, daher werden wir Ihr Feedback nutzen, um uns zu verbessern.
Bitte wenden Sie sich direkt an vip@playmojo.com, wenn Sie Fragen zum Spiel haben oder zusätzliche Unterstützung benötigen - wir würden uns freuen, wenn wir die Dinge für Sie richtig stellen könnten. Nochmals vielen Dank für Ihre Anregungen!
