Thank you very much for your wonderful review 😊 We are delighted to hear that you have had such a positive experience with us over the past year. We are especially pleased to see Mr. David mentioned for his exceptional support - he really goes above and beyond for our VIP players!
Fast withdrawals and responsive customer service are something we pride ourselves on, so it's great to know they've met your expectations. If you ever need anything, we're here for you. Thank you again for your kind words and for recommending us - your loyalty means everything to us!
Kind regards, The SpinJo Team
Deaer tlding99,
Tusen takk for din fantastiske anmeldelse 😊 Vi er glade for å høre at du har hatt en så positiv opplevelse med oss i løpet av det siste året. Vi er spesielt glade for å se Mr. David nevnt for sin eksepsjonelle support - han gjør virkelig alt for våre VIP-spillere!
Raske uttak og responsiv kundeservice er noe vi er stolte av, så det er fantastisk å vite at de har innfridd forventningene dine. Hvis du noen gang trenger noe, er vi her for deg. Takk igjen for de vennlige ordene dine og for at du anbefalte oss - din lojalitet betyr alt for oss!
I like this casino because of the good vibe and all the fun games i come over. I love the friendly and quick response customer service and loyalty program is really good
Thanks for the wonderful review! We are happy to hear that you enjoy the fun games, friendly customer service and our loyalty program. It's great to know that the easy deposit and withdrawal process, along with our 24/7 customer service, has made your experience even better.
We greatly appreciate your feedback and look forward to continuing to provide you with a fantastic and enjoyable casino experience!
Best regards,
The Spinjo team
Hei karstenkarlsen4,
Takk for den fantastiske anmeldelsen! Vi er glade for å høre at du liker de morsomme spillene, den vennlige kundeservicen og lojalitetsprogrammet vårt. Det er flott å vite at den enkle innskudds- og uttaksprosessen, sammen med vår døgnåpne kundeservice, har gjort opplevelsen din enda bedre.
Vi setter stor pris på tilbakemeldingene dine og ser frem til å fortsette å gi deg en fantastisk og fornøyelig casinoopplevelse!
Thank you for sharing your feedback! 😊 We are thrilled to hear that you like the site's graphics, game selection and high RTP, as well as the fast and secure withdrawals - your positive experience means a lot to us.
We are sorry to hear that the site occasionally crashes and appreciate you bringing this to our attention. If you encounter any problems, please contact us at and we will do our best to assist you!
Thank you for choosing us and we hope to bring you even better gaming moments in the future!
Best regards, The SpinJo Team
Caro nicocruccas,
Grazie per aver condiviso il tuo feedback! 😊 Siamo entusiasti di sapere che ti piace la grafica del sito, la selezione di giochi e l'alto RTP, così come i prelievi veloci e sicuri: la tua esperienza positiva significa molto per noi.
Siamo spiacenti di sapere che ogni tanto il sito si blocca e apprezziamo che ce lo abbia fatto notare. Se riscontrate qualche problema, contattateci all'indirizzo vip@spinjo.com e faremo del nostro meglio per assistervi!
Grazie per averci scelto e ci auguriamo di potervi offrire momenti di gioco ancora migliori in futuro!
Overall playing here is fine, games work as they should. I find it funny that RTP drops significantly every time after withdrawal, but it is a game of chance. Support is quite useless, but they were helpfull when KYC documents were processed. When it comes to withdrawals everything falls apart as they take forever to process your winnings and also suport feeds you some story about many players winning and finance department doing every process by hand (if you believe that), if you ask me it is a classic casino play to make a player cancel his withdrawal. Overall it is fine to play here if you have the nerves to wait for your funds and talking with useless support. Many better casinos out there.
We're glad to hear that you enjoy the variety of games and smooth interface!
We understand your concerns about the withdrawal process and support experience, and we're sorry that it didn’t meet your expectations.
We strive to process all transactions as quickly as possible, and we appreciate your patience!
To ensure the security and accuracy of the transactions, our withdrawal process involves several steps. These include verifying your identity and processing the payment through our system.
Please rest assured that the withdrawal requests are being handled as quickly as possible, and your funds are safe.
In case you need any assistance, please do not hesitate to contact us!
I have a win of 6000 euros to withdraw, but because I had a bonus with it, my withdrawal was cancelled and all the money is gone. Bonus is max bet 5 euros. What I didn't know: If you buy free spins that are more than 5 euros, your money is gone. The stakes are up to 100 euros per spin. For some it is less but this is also very good. The other withdrawal without a bonus of 4000 euros was permanently cancelled because the account was not verified. (According to them!) I had all the green ticks in every category they wanted. A concession for the deposits I had made was rejected. Only a 20€ bonus.
Conclusion: Anyone who wants to have a long payout period or who wants to avoid paying out large sums is very welcome here.
If these things were not present, or if there had been a compromise, I would have given a very positive result despite the long waiting time. Kind regards
Ich habe ein Gewinn von 6000 Euro zum Auszahlen, weil ich aber einen Bonus mit drin hatte würde meine Auszahlung storniert und das ganze Geld ist weg. Bonus ist max bet 5 Euro. Was ich nicht wusste. Wenn ihr Freispiele kauft die 5 Euro überschreiten ist schon euer Geld weg. Die Einsätze sind bis 100 Euro pro spin. Bei einigen auch weniger aber dies ist auch sehr gut. Die andere Auszahlung ohne Bonus 4000 Euro würde permanent storniert, weil das Konto nicht verifiziert war. (Laut deren Aussage!) ich hatte alle grünen Haken bei jeder Kategorie die sie wollten. Ein entgegen kommen für die Einzahlungen die ich getätigt hatte wurde abgelehnt. Nur ein 20€ Bonus.
Fazit. Wer Lust auf lange Dauer der Auszahlung hat oder größere Summen per trösten von nicht Auszahlen hat. Der ist hier sehr herzlich willkommen.
Wären diese Sachen nicht vorhanden, oder ein entgegenkommen hätte ich trotz der langen Wartezeit ein sehr positives Ergebnis gegeben. Mfg
Thank you for sharing your experience with us. We apologize for the frustration and inconvenience you've experienced regarding the withdrawal and bonus terms. We understand that clear communication about our policies is essential, and we're sorry to hear that this was not the case for you.
After reviewing your account, we can see that your cashout was unfortunately rejected, and the winnings were voided due to a breach of our Bonus Terms and Conditions. We understand it can be disappointing if you weren’t aware of the maximum bet amount tied to the bonus. Please note that most casinos have similar rules, and it’s essential to review the Terms and Conditions when registering to avoid such issues.
The bonus rules, including the maximum bet and verification requirements, are in place to ensure fair play, but we understand they can be frustrating if not fully understood. We are constantly working to improve our communication and the clarity of our terms to avoid such situations.
Please reach out to our customer support team for further assistance at vip@spinjo.com. We would like to review your case and see if there is anything more we can do to help resolve these issues.
Thank you for your feedback, and we appreciate your understanding.
Thank you for sharing your feedback. We appreciate both your positive comments and your constructive criticism.
We’re glad to hear that you enjoyed our welcome bonus and the wide selection of games we offer. We strive to provide a diverse and enjoyable gaming experience for all our users.
We understand that waiting for your withdrawal can be a bit frustrating.
To ensure the security and accuracy of your transaction, our withdrawal process involves several steps. These include verifying your identity and processing the payment through our system.
Also, please keep in mind that we do not have influence when it comes to international transactions and sometimes it might take a little bit longer.
However, please rest assured that the withdrawal requests are being handled as quickly as possible, and your funds are safe.
All our games operate on a random number generator (RNG) system to ensure complete randomness and fairness. This system is carefully maintained and regularly reviewed to uphold industry standards and ensure every player has a fair chance of winning.
If you have any other concerns or suggestions, please feel free to share them with us. We value your input and are committed to making improvements based on feedback from valued players like you.
Some people share stories to help others and some do this to help themselves. I am sharing my story to help you. I rely heavily on CasinoGuru to determine which online casinos to enjoy my time at. Sometimes we win and sometimes we lose but I will not hate on a casino because I lost a lot of money. I will, however, take the time to recognize a casino that I have had an excellent experience at. For starters, Spinjo has a very well set up site that allowed for a quick and easy self serve upload of documents to verify ID. Upload your government issued ID, proof of address, payment method with the caveat of contacting customer support to verify your phone number. You are then off to enjoy your time at the casino. Spinjo has The best of live games, new games from top brands, and classic slots. Withdrawals are the fastest that I have seen and ranged from 2 days to a few hours. What Spinjo could do better on are the withdrawals which are limited to $2k per day and 5k per week. Also, the bonuses are great but the play through requirement of 50X is very unappealing. Nevertheless, Spinjo is a solid contender in the casino market. That was my story.
Thank you for your wonderful review! We're thrilled you had a great experience with us. Your kind words inspire our team to keep providing top-notch service.
We would also like to thank you for your feedback, as we are always aiming to be better!
If you have any other suggestions or need assistance, feel free to reach out. We look forward to welcoming you back soon!
Its a Hollycorn brand. I have good standings with them (Crocoslots, Boho Casino, Slots Gallery etc) But for a fully verified account i think the withdraw time should be alot quicker. Im using other casinos and for a fully verified i get a withdraw from 1 - 24 hours. UPDATE : Got the withdraw, took 76 hours.. Im playing at other casinos that does it withing hours, so maybe not more here
Good game selection, easy payments with Mifinity, good bonuses, good wager requirement and fast livechat. Also not to many good games banned with bonus money.
Slow withdrawls. They say on their site that most withdrawls is 0 - 24hours. I have now been waiting 71 Hours (withdraw with mifinity, fully verified).
Thank you for sharing your feedback with us. We’re pleased to hear that you’ve had a positive experience with our game selection, payment methods, and customer support. We appreciate your detailed comments and are glad to know that aspects of our service have met your expectations
To ensure the security and accuracy of your transaction, our withdrawal process involves several steps, including verifying your identity and processing the payment through our system.
While processing times can vary, these steps are standard in the industry to ensure everything is handled correctly and securely.
Please rest assured that we are working diligently to handle your all withdrawal request as quickly as possible, and your funds remain safe.
In case you need any assistance, please do not hesitate to contact us!
The selection of games and the design of the website are good, as you would expect from Hollycorn Casinos. Everything is very solid. Verification was quick and easy. Unfortunately, withdrawals take a very long time compared to other casinos in the group. I had won €4,000 and wanted to withdraw it. You can only withdraw €2,000 per day, so I had to split the withdrawal into two transactions. My first request was rejected after more than 80 hours and I was asked to choose a different withdrawal method. Of course, it then took another 54 hours until the withdrawal was confirmed and I received the money. For me, it was the last time I played there. There are enough casinos that process withdrawals within 1-2 hours or at least the next day.
Die Spieleauswahl und das Design der Website sind gut, so wie man es von Hollycorn Casinos kennt. Alles sehr solide. Die Verifizierung ging schnell und problemlos. Leider dauern Auszahlungen im Vergleich zu anderen Casinos der Gruppe sehr lange. Ich hatte 4.000€ gewonnen, die ich auszahlen wollte. Pro Tag kann man nur 2.000€ auszahlen, also musste ich die Auszahlung auf zwei Transaktionen aufteilen. Meine erste Anfrage wurde nach über 80 Stunden abgelehnt mit der Bitte eine andere Auszahlungsmethode zu wählen. Natürlich hat es danach nochmal 54 Stunden gedauert, bis die Auszahlung bestätigt wurde und ich das Geld erhalten habe. Für mich war es das letzte mal, dass ich dort gespielt habe. Es gibt genug Casinos, die innerhalb 1-2 Stunden oder zumindest am nächsten Tag die Auszahlung bearbeiten.
Thank you for your detailed feedback. We’re pleased to hear that you enjoyed our game selection and website design, and that the verification process was smooth.
We understand your frustration with the withdrawal process and apologize for the delays you experienced.
We would like to assure you that we are always doing our best to process the withdrawals as fast and securely as possible!
Please rest assured that we are continuously working to improve our services and appreciate your input. Your feedback helps us enhance the overall experience for our players.
If you have any further questions or need assistance, please don’t hesitate to contact us. Thank you for your understanding and for sharing your experience.
The RTP may be a coincidence, but it was good. KYC is also quick. The support contact is also very responsive and it is a casino full of good things so far. However, withdrawals are a different matter.
P.S 20240603 I was able to withdraw about $2,000 safely. However, the account was disabled. I am hated by this casino group .
Thank you for your review and for sharing your recent experience with us. We're pleased to hear that you found the RTP satisfactory, appreciated our quick KYC process, and had a positive experience with our responsive support team.
However, we're genuinely concerned about the issues you encountered with withdrawals and the disabling of your account. We assure you that our intention is never to cause inconvenience to our players, and we would like to investigate this matter further.
Could you please provide us with more details about your account and the issues you faced? You can reach us directly at vip@spinjo.com. Our team is committed to resolving this situation promptly and ensuring that your concerns are addressed.
I made a boost deposit to win 200% + 200 FS, I received the bonus but the spins don't work in BRL currency, when I access the game the currency is automatically changed to EUR, I spoke in chat and they switched to another game that also doesn't work in BRL, And they don't want to solve it, they could simply add a game where the currency works, but it doesn't! I don't recommend playing here due to the lack of resolution!
Fiz um depósito de boost, para ganhar 200% + 200 FS, recebi o bônus porém os giros não funcionam na moeda BRL, quando acesso o jogo automaticamente a moeda é mudada para EUR, falei no chat e mudaram para outro jogo que também não funciona em BRL, E não querem resolver, poderiam simplesmente adicionar um jogo que a moeda funciona, mais não funciona! Não recomendo jogar aqui devido a falta de resolução!
Thank you for your feedback and we are very sorry to hear that you had issues with your bonuses!
After reviewing your case, it appears that there shouldn’t be any issues with your free spins bonuses at this time.
If you’re still experiencing any problems or have any concerns, please let us know. We’re here to assist you and will do our best to resolve any issues you may encounter.
What can you say, the casino overlay looks good, the offers are also okay.
All hacksaw gaming games are missing.
I deposited €25 with a 100% bonus, managed to request a €1000 withdrawal.
The verification took less than 3 minutes.
But now we come to the problem, the casino advertises fast payouts but it takes almost 80 hours to pay out, which is not only very slow but also a stalling tactic in the hope that I will cancel my payout, which of course I don't do and never will .
Sometimes you can reach a supporter in 2 minutes, sometimes only in 2 hours. The answers you get are standardized answers that are just copied and pasted.
Thank you for taking the time to share your detailed review with us. We're pleased to hear that you appreciate the casino layout, offers, and quick verification process. We strive to provide an enjoyable experience for all our players.
I understand that waiting for your withdrawal can be inconvenient.
Our withdrawal process involves multiple steps to guarantee both security and accuracy. These steps include identity verification and thorough processing through our system.
Rest assured, we are handling your withdrawal request as swiftly as possible, and your funds are completely secure.
Regarding the availability and responses of our support team, we apologize for any inconvenience caused. We aim to provide timely and personalized assistance to all our players. Your feedback is valuable, and we will work on improving our support response times and the quality of our responses.
Please provide your full details at vip@spinjo.com and we'll be in touch shortly!
A lot of slots, a lot of providers, very nice design and that's it no more positive thing. Absolutely the worst place to play. RTP on this casino is around 0%. All my deposits were eaten without any chance to get back. I've made a few deposits that cost 1000$ in three days and cant get back ever damn 1$. I'm disappointed with this one because that's my worst casino experience in my life.
Impossible to trust in any casinos now with places like that.
Thank you for taking the time to share your feedback with us. We're glad to hear that you appreciate the variety of slots, providers, and the design of our site. However, we are deeply concerned about your overall experience.
We understand how frustrating it can be when you don't see any returns on your deposits. Our games are designed with Random Number Generators (RNGs) to ensure fairness, and while outcomes can vary greatly, your experience sounds particularly disappointing.
We take your feedback seriously and would like to investigate this matter further to ensure everything is functioning correctly. Please provide us with more details about your account and deposits at vip@spinjo.com so we can review your case.
Your trust is important to us, and we want to do everything we can to restore your confidence in our services. Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue.
