おやすみ
私は最近Rokubetカジノにサインアップしましたが、先週末、ゲームで2,000ユーロを獲得し、3日間歩いてドキュメントを収集するために引き出しを依頼しました。アカウントと最後のアカウントで銀行の明細書を求められました（ここでは、居住地を確認するために銀行のヘッダーもすでに提出しているため、奇妙なことに気づきました）。ついに今日、すべてがカジノチームによって検証され、確認されたことがわかりました。それから私は私のページを通して調査を求めました、そして彼らはそれが1日1000であることができるだけであると言いました、そして今日午後遅くにポルトガル語を話す人が私に電話をしました。カジノの要件について、たとえば、この賞品を獲得したゲーム、賞品を獲得するために預け入れた金額、預け入れを行う支払い方法など、ATMを介したものであり、そうではなかったと答えました。デポジット額をよく知っているので、カジノのページを参照できる家にいなかったので、彼に正確に答えることができませんでした。私は通常のデポジット額を多かれ少なかれ言いました。まるでそれがコンテストであるかのように（私が言う）、答えによって評価されます、そして答えはこれでした、それは私が下に踏み出し、彼らは受け取るために€2000.00の賞金で私のアカウントをブロックしさえしました。私はすべての書類を提示しました。そのカジノで開設したアカウントは、私の名前であるDóriaPicançoだけのものでした。どうすれば賞品を取り戻すことができますか？ありがとうございます。お返事をお待ちしております。
Pati Wed、07/20/22 5:58 pm親愛なるドリア、
確認の呼び出しに合格しなかったことに注意してください。アカウントの所有者として、一般的な質問への回答を知りませんでした。あなたはあなた自身のためだけにこのウェブサイトとあなたのアカウントを使うべきでした。
よろしくお願いします、
Rokubetチーム
Goodnight
I signed up recently at the Rokubet casino, this past weekend I managed to get €2,000 in the games and asked to do the withdrawal where I walked for 3 days to gather documentation because they were asking little by little and always with obstacles to validate my account and the last one they asked me for my bank statement (here I found it strange because I had already submitted my bank's header also to confirm my residence). It turns out that finally today everything was validated and confirmed by the casino team. Then I asked for the survey through my page and they said that it could only be 1000 a day and today in the late afternoon a man speaking Portuguese called me saying that before the survey I would have to answer some questions, and that it was one of the casino's requirements, like, what games did I get this prize, how much money I had deposited to get the prize, and what payment method do I make the deposits, where I replied that it was through an ATM and that I didn't know well the deposit amounts, because I wasn't at home where I could consult my casino page, I couldn't answer him exactly, I said more or less the amounts I usually deposit and that then they would answer me where I would be evaluated by the answers, as if If it was a CONTEST (I say), then the answer was this, which I step below and they even blocked my account with a prize of € 2000.00 to receive. I presented all the documents, the account I opened in that casino was mine alone in my name Dória Picanço. How can I get my prize back? Thank you and I look forward to your reply.
Pati Wed, 07/20/22 5:58 pm Dear Doria,
Kindly note that verification call wasn't passed. You didn't know response to general questions as owner of the account. You should have used this Website and your Account solely on your own behalf.
Best Regards,
The Rokubet Team
Boa noite
Inscrevi-me a pouco tempo no casino Rokubet, este fim de semana passado consegui nos jogos 2.000€ e pedi para fazer o levantamento onde andei durante 3 dias a juntar documentação porque iam pedindo aos poucos e sempre com entraves para validação da minha conta e por último pediram-me o meu extrato bancário (aqui é que achei estranho porque já tinha submetido o cabeçalho do meu banco também para confirmação da minha residência). Acontece que finalmente hoje tudo ficou validado e confirmado pela equipa do casino. Depois eu mesma pedi através da minha pagina o levantamento e disseram que só podia ser 1000 por dia e hj no final da tarde ligou-me um homem a falar português a dizer que antes do levantamento eu teria de responder a algumas questões, e que era um dos requisitos do casino, tipo, que jogos é que tinha tirado este premio, quanto dinheiro tinha depositado para conseguir o prémio, e qual o meio de pagamento que faço os depósitos, onde respondi que era através de multibanco e que não sabia bem os valores dos depósitos, porque não estava em casa onde podia consultar a minha página do casino, não lhe podia responder ao certo, disse mais ou menos os valores que costumo depositar e que então iriam responder-me onde eu seria avaliada pelas respostas, como se de um CONCURSO se tratasse (digo eu), então a resposta foi essa, que passo abaixo e bloquearam mesmo a minha conta com um prémio de 2000,00€ para receber. Apresentei todos os documentos, a conta que abri naquele casino era só minha em meu nome Dória Picanço. Como posso reaver o meu prémio? Obrigado e aguardo resposta.
Pati Wed, 07/20/22 5:58 pm Dear Doria,
Kindly note that verification call wasn't passed. You didn't know response for general questions as owner of the account. You should have used this Website and your Account solely on your own behalf.
Best regards,
The Rokubet Team
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