Rouge Casino - 選手の退場が遅れる。

I'm a disabled person and been gambling on this site to try and win a bit for my vet bills but only won 300 pounds but its stressing me .I'm on chat each day . Can't see them giving it to me .

Hello Sammy1971,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Rouge Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Hi I played with my own money . My account says its been verified. I spoke to them again today and they said be patient .

Hi just to let you know that that I got my money . Thankyou for your help .

Thank you Sammy1971 for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you out.

Regards,

Nick