Samiland Casino - プレイヤーの撤退が遅れています。

My withdrawal has been pending 45 days!!! Keep getting message about high workload!!

it takes seconds to deposit but coming up 7 weeks with no sign of my withdrawal!!!

shame, good game selection, if there withdrawals were faster, they would get more deposits!!.

Any advice on how I can take my complaint further? Can the website be blocked?.

Thanks

D

Dear dwrm8qwvyd,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Have you made any successful withdrawals from the casino in the past?
• Could you please confirm that you have passed the KYC verification?
• Have you accumulated your winnings with the help of a bonus?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas