Silveredge Casino - プレイヤーの賞金は承認されませんでした。

They say that Peru can only access to play with their bonus for fun, I communicated beforehand with their assistant and told me that 60x I did more than 120x but apparently they have a list of countries that do not appear in their rules ... I only handled it internally , I already sent all my documentation and withdraw 300 of the 1400 I have ... but your answer is that the bino for Peru is just for fun ... that casino scam

Dicen q el Perú solo puede acceder a jugar con su bonus por diversión, yo me comunique antesbconbel asistente y me dijo q 60x hice más de 120x pero al parecer tienen una lista de paises q no figuran en sus reglas... solo lo manejam internamente, ya envié toda mi documentación y retirar 300 de los 1400 q tengo.. pero su respuesta es q el bino para perú es solo por diversión... ese casino estafa

Hello Claudia.

Thank you very much for submitting your complaint through our website. We are sorry about the way you've been treated by the casino. We did a content check of the casino, but we couldn’t find any public list of restricted countries for their bonuses. Could you send us the history of your communication with the casino support, please?

Hi Jozef, I also read the terms and conditions and Peru does not appear, when I wanted to withdraw it is when they inform me that Peru does not qualify for the bonus and when I communicated before starting they did not tell me

How can I get the history of my communication with casino assistants?

Hola Jozef, yo también leí los términos y condiciones y no figura Perú, cuando quise retirar es cuando me informan que Perú no califica para el bono y cuando me comuniqué antes de empezar no me lo dijeron

Como puedo conseguir el historial de mi comunicación con los asistentes del casino?

Thank you for providing us with the information we requested. We will now try to get in touch with the casino.

I dont beleive in silveredge casino... dont bother more qith them, they only says that i had to ask for the cpunties before start playing cause the whole list isnt public... its so foolish... before i start playing i contact them to be sure how much is the max bet , the assistant ask for my user and other informatiin and never told me the Peru is not available.

They are fake.

I played for fun all the money i win... they wont pay.

Thank you

We would like to ask the Silveredge Casino to reply to this complaint. We are extending the timer by 7 days. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’.

Since we haven’t received any response from the casino regarding the issue, we are forced to close the complaint as ‘unresolved’. It will also affect the reputation from our review.

The casino can reopen this complaint anytime.