Slots 7 Casino - プレイヤーのボーナス賞金は没収されました。

GOOD MORNING I WAS NO LONGER PLAYING IN SLOTS 7 CASINO MORE THAN I RECEIVED AN EMAIL CONTAINING THAT I WON A 25 USD BONUS THEREFORE I TALKED WITH AN ATTENDANT SHE CREDITED THE BONUS IN MY ACCOUNT DAY I WAS TO SEE THAT TO MAKE A MORE WITHDRAWAL VALUE I managed to score for the bonus. TODAY I FINISHED PLAYING TWO DAYS DIRECT.

THEREFORE I WAS ASKED TO AN ATTENDANT WHAT WAS NECESSARY TO MAKE A TYPE WITHDRAWAL HOW MUCH SHOULD BE DEPOSITED OR WHERE WOULD YOU SEND MY DOCUMENTS SHE SIMPLY TOLD ME THAT PLAYERS IN BRAZIL COULD NOT TAKE A PITTLE PUNCH AS I HAVE TESTED A PUNCH IN PUNCH AND I HAVE TO TAKE A PUNCH. TO MAKE THE WITHDRAWAL I GOT THE POTUATION AND ANOTHER WASN'T BEHIND YOU WERE YOU THAT SENT EMAIL TO MY ACCOUNT PASSING ME A BONUS.

IF BRAZILIAN PLAYERS CANNOT MAKE RETREATS BECAUSE BONUS PASSED ME AND STILL HAD TO MAKE A SCORE TO ACHIEVE THE DONE OF THAT NOTHING ADVANCED IT CONTINUING SO THAT IT COULD PLAY AND DEPOSIT MORE RESOURCES THAT I WAS RESIDENT OF WHAT I WAS RESIDENT OF WHAT I WANTED TO DO MAKING WITHDRAWAL AND OTHER IN MY ACCOUNT ON THE SITE NO ACCOUNT NOTHING SO THERE WERE THE POINTS YOU SHOULD DO TO CONQUER THE RIGHT TO MAKE A WITHDRAWAL EVEN AS AN ATTENDANT CONTINUED WITH THE SAME EXPLANATION THAT WOULD NOT BE ABLE TO LEAVE THE MANAGER IN THE FINAL WALK OF THE FINAL JOIN GETTING THE SCORE GOT TODAY THAT THIS ABSURD EXPLANATION APPEARS.

I THINK THIS IS AN EXORBITANT INJUSTICE BECAUSE I MADE OF STRAW I WAS PLAYING TOO LONG TO GET THE WITHDRAWAL DIRECT I DID EVERYTHING THE SITE REQUIRED MORE IN THE TIME TO KNOW HOW THE WITHDRAWAL WAS RECEIVED THIS RESPONSE WITHOUT TERM. PLEASE I WOULD LIKE YOU TO HELP ME ON THIS QUESTION BECAUSE THIS IS VERY UNFAIR IF BRAZILIAN PLAYERS WERE NOT ACCEPTED BECAUSE SEND ME EMAIL WITH BONUSES AND CREDITED IN THE ACCOUNT I WAS NOT CLOSED ANY CUPOM WHICH MEETS MY DONOR SHOULD CONQUER TO MAKE THE WITHDRAWAL THEN I WOULD LIKE TO KNOW WHAT I CAN DO FOR THIS DO NOT STAY THAT BECAUSE THEY MADE ME STILL.

THANK YOU WAIT FOR ANSWER FROM YOU BECAUSE I THINK THIS INJUSTIC CANNOT GET

Dear mengodf,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I have checked the General T&Cs and found the list of restricted countries (https://www.slots7casino.com/countries), and Brazil is, indeed, one of them. I also tried to register, and I was able to choose Brazil as a country, which I believe contributed to this situation.

I would like to emphasize that it is not acceptable to let players gamble if a casino knows that they are from a restricted country if the casino plans to refer to the rule about restricted countries whenever players requests their first withdrawal. The whole article related to "Restricted Countries" can be found in our Fair Gambling Codex https://casino.guru/fair-gambling-codex-for-casinos#restricted-countries.

Please, forward any relevant communication between you and the casino to kristina.s@casino.guru.

We will do our best to try you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

GOOD AFTERNOON KRISTINA AND THIS WASN'T TO ACCEPT BRAZILIAN PLAYERS FROM THE TIME OF REGISTRATION IN MY CASE IT WAS WORST BECAUSE I REGISTERED I PLAYED LOST THERE WAS A TIME THEY AND SENT BY EMAIL A BONUS TO PLAY AS A CASINO PLAYER RESTRICTED PARENTS AND THE SITE SENDS A BONUS FOR EMAIL THAT AND ALL THE IMMORALITY OF THIS SITE THE WORST THAT I WAS PLAYING TWO FULL DAYS TO GET THE BONUS SCORE OF I WILL TALK TO ME THAT I HAVE NO RIGHT TO TAKE OVER THE CHANCE NO TYPE OF WITHDRAWAL THIS SEEMS LIKE A BAD TASTE. THANK YOU FOR YOUR ATTENTION AND HAVE A GREAT AFTERNOON.

BOA TARDE KRISTINA E ISSO MESMO NAO ERA PARA ACEITAR OS JOGADORES DO BRASIL A PARTIR DO MOMENTO DO CADASTRO NO MEU CASO FOI PIOR POQUE CADASTREI JOGUEI PERDI DAI PASSOU UM TEMPO ELES E ENVIARAM POR EMAIL UM BONUS PARA VOLTAR JOGAR NO CASINO DAI COMO ASSIM JOGADOR DE PAIS RESTRITO E O SITE ENVIA UM BONUS POR EMAIL ISSO E TUDO IMORALIDADE DESSE SITE O PIOR QUE FIQUEI JOGANDO DOIS DIAS INTEIROS PARA CONSEGUIR A PONTUACAO DO BONUS DAI VOU CONVERSAR COM ATENDENTE ME FALA QUE NAO TENHO DIREITO A SAQUE QUE POSSO DEPOSITAR JOGAR MAIS NAO SACAR NENHUM TIPO DE RETIRADA ISSO PARECE PIADA DE MAU GOSTO. OBRIGADO PELA ATENCAO E TENHA UMA OTIMA TARDE.

Mengodf, I completely agree with you. The correct way to do this, according to us, is to check for restricted countries during the registration process, and not after the player played and won. This could be easily fixed by adjusting the country choice in the registration form, for example.

I will now transfer your complaint to my colleague Jozef who will be at your assistance. I have to warn you, that unfortunately, not many silimar complaints have been resolved successfully, but we will at least try.

I sent an email to the site I didn't get any answer they don't even have the education to answer.

mandei email para o site não obtive nenhuma resposta eles não tem nem a educação de responder.

Hello Mengodf.

I absolutely appreciate that you shared your experiences with the Casino Guru team. We will now try to get in touch with the casino.

GOOD MORNING THANK YOU FOR THE ATTENTION WHAT THIS SITE MADE WAS A SQUARE WITHOUT SIZE THE PLAYER GETS JOY BECAUSE IT'S DIFFICULT TO WIN EVEN MORE TO GET TO THE BONUS SCORE THAT THE BRAZILIAN MAY NOT RETURN TO MORE RETURNS ON THE RETURN KKKKKKK I'M AT LAUGHING AT THE BAD TASTE JOKE TOTALLY WITHOUT NOCATION ..

BOM DIA OBRIGADO PELA ATENCAO ISSO QUE ESSE SITE FEZ FOI UMA PALHACADA SEM TAMANHO O JOGADOR FICA ALEGRE PORQUE E DIFICIL GANHAR AINDA MAIS CONSEGUIR CHEGAR NA PONTUACAO DO BONUS DAI O SITE VIR COM ESSSA QUE BRASILEIRO NAO PODE FAZER RETIRADAS PODE DEPOSITAR E JOGAR MAIS RETIRADAS NAO KKKKKKK ESTOU ATE RINDO DA PIADA DE MAU GOSTO TOTALMENTE SEM NOCAO..

We would like to ask the Slots 7 Casino to reply to this complaint. We are extending the timer by 7 days. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’.

GOOD MORNING MORE HE WILL ANSWER WHAT? THAT THE SITE IS DE MA FE SO IF THAT IS THEY BECAUSE THEY HAVE BEEN THAT, I HAVE ALREADY SENT EMAIL.

BOM DIA MAIS ELE VAI RESPONDE O QUE ? QUE O SITE E DE MA FE SO SE FOR ISSO POQUE ELES SAO ISSO JA ENVIEI EMAIL VARIOS NUNCA TIVERAM PELO MENOS A EDUCACAO PARA RESPONDER .

Since we haven’t received any response from the casino regarding the issue, we are forced to close the complaint as ‘unresolved’.

The casino can reopen this complaint anytime.

Dear Mengodf.

I am very sorry but since the casino team is unresponsive, we’re not able to proceed with further investigation. . Please, be aware that this complaint will affect their reputation on our website which is already very bad.

For the future, I recommend you to choose the casinos with at least a very good reputation on our website (the resolution in case of any problem would be much easier).

Best regards, Jozef

Casino.Guru