Slots Villa Casino - 賞金を引き出すのに苦労しているプレイヤー。

This website is a fraud. They won't even pay out and they make it hard ass hell just to get 100 dollars from them. Don't waste your time with slots villa. They suck. Play somewhere else... TRUST ME

Dear Van,

Thank you very much for submitting your complaint. I’m sorry to hear about your withdrawal problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Could you please advise if your account has been fully verified? Have you been advised why you can’t withdraw your winnings? Is it an internal casino system issue, or it’s related to your account only?

Please understand, without verifying your account, you won’t be entitled to any withdrawals.

However, I believe we will be able to help you to resolve this issue and receive your winnings as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela

Dear Van,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

You guys said that you will not pay out my winnings due to multiple accounts under my name, address and phone number. In which I have no knowledge of any of them except the only one I created. I tried to verify my account and you guys never replied to any of my emails.

Thank you, Van, for your reply. I’m sure you understand that I don’t work for Slots Villa Casino, but as one of the Casino.Guru independent employees and professionals I'm trying to help you to resolve your problem. 

I will now transfer your complaint to my colleague Nick who will be at your assistance. I wish you best of luck and hope to see your problem being resolved to your satisfaction in the near future.

Thank you, Van, for your reply. I’m sure you understand that I don’t work for Slots Villa Casino, but as one of the Casino.Guru independent employees and professionals I'm trying to help you to resolve your problem. 

I will now transfer your complaint to my colleague Nick who will be at your assistance. I wish you best of luck and hope to see your problem being resolved to your satisfaction in the near future.

Hello Van,

I'm Nick and I'll be assisting you from now on in your issue. I would like to ask Slots Villa Casino to join us and help us resolve the player's case.

Unfortunately,

We haven't receive any respond from the casino yet. Also please note, if we won't get any answer from them within the next 7 days, the complaint will be closed as unresolved and may negatively affect the casino's rating.

Close this. And I want you guys to report them.

The complaint will be now closed as unresolved for the above mentioned reason. I'm really sorry that we could not help you resolving this case, but as the casino is non-responsive, there isn't much we can do. Please do not hesitate to contact us if you will come across any other trouble in the future, we will gladly try to help you.

Best regards,

Nick

Casino.guru