SlotsMuse Casino - プレイヤーの出金リクエストがカジノによって拒否されました。

Slots Muse have rejected my withdrawal request for no reason.

I have already lost thousands of euros on this website and now when I get a big win of 2400 euros they are trying not to pay out!

I contacted support and they claim they tried to make the payment to my bank several times, but I contacted my bank and they said no payment attempt has been made!

According to review found online of their site and other sites they own such as raptorwins.com apparently they often refuse to pay out!

I believe that slotsmuse.com is trying to scam me out of my money.

My account is fully verified and I have no active bonuses.

I believe this is a scam website.

Hello joshkhan3333,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with SlotsMuse Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when is your account fully verified? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

My account was fully verified about 2 weeks ago and I’ve made several successful withdrawals since then.

They have paid out for all my past withdrawals and I’ve funded all of my butting with my own money, not with bonus money.

I spoke to the casino about the rejected withdrawal yesterday. They blamed "technical issues" and said they’ll try and the fix the issue as soon as possible.

One person blamed my bank, but another I spoke to admitted the problem is at their end.

I feel like they’re just stalling, as they don’t want to pay out.

Please delete this Complaint.

i lost all the money now and it was my fault.

We’ve rejected this complaint as per the player’s explicit request. We are sorry we could not be of more help on this occasion. Please do not hesitate to contact us in the future if you run into issues with this or any other casino. We are here to help.