SlotsNBets Casino - プレイヤーの撤退が遅れています。

I have verified my account correctly, they sent me a confirmation email and they have not made my withdrawal yet! He did not reply to the emails and it seems that the account has been blocked! The amount I am waiting for is 1400 euros! I'm very sorry but I fell victim ..

Dear dtsoutsikas,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Do I understand correctly that your payment is still pending inside the account without being processed? Could you please specify how many days ago was your withdrawal requested?

It’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account, especially if it’s your first withdrawal. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. Assuming that you have completed KYC verification successfully and had your withdrawal approved, I truly believe it’s only a matter of time before you’ll receive it.

Looking forward to hearing from you. Thank you in advance.

Best regards,

Petronela

The withdrawal has been made for 1 week and it is the first withdrawal. The account is normally identified. They have not responded to emails again and the account seems to have been blocked.

He did not reply to emails anymore and in my account I do not even bother to make a deposit .... I do not know where I got involved! I hope it's a technical error

Thank you, dtsoutsikas, for your reply. Could you please clarify what you meant by the following: "He did not reply to emails anymore and in my account I do not even bother to make a deposit"?

Have you deposited any funds into your account previously or your winnings have been accumulated from a Free/No Deposit bonus?

Good evening again! They gave me a bonus and I told them to withdraw it as they did! I was playing without a bonus and when I withdrew 1000 euros after one day I could neither make a deposit nor bet! and they have not answered me for 1 week now. When I sent them from another email they answered normally and as soon as I told them my username to see what was happening they did not come back there either! what can I say I do not know!

Thank you very much, dtsoutsikas, for providing all the necessary information. I will now transfer your complaint to my colleague Martin who will be at your assistance. I wish you best of luck and hope to see your problem being resolved to your satisfaction in the near future.

I hope to get an edge ...

Hello dtsoutsikas!

I will take care of your complaint from now on. I would like to invite representatives of SlotsNBets Casino into this complaint in order to help us resolve the issue.

I hope so! they have been lost for 2 weeks now !!

did we have any news from slotsnbets ???

Hello dtsoutsikas!

Unfortunately, we do not have any news from the casino.

We would like to ask SlotsNBets Casino to reply to this complaint. We are extending the timer by 7 days. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’, which will have negative impact on the casino's rating.

Good evening. I sent them from a different email and they answered me normally !!! As soon as I gave them the email where I have the account, they never answered me again !!!!!!

Αnd one last thing! My bank informed me that the transactions I made the deposits with slotsnbets seem to be a clothing store and not a betting company!

Since we haven’t received any response from the casino regarding the issue, we cannot continue resolving this complaint and we are forced to close it as ‘unresolved’, which will influence the casino’s rating in a negative way.

I sincerely hope you won’t come across a problem like this again.

The casino can reopen this complaint anytime.