SlotV Casino - プレイヤーの自己排除リクエストが遅延しています。

I am playing on slotv/cricv from 2 years but whenever I ask them to self exclude me they will say send email to customer service and if I send they will say don't deposit for 3 months automatically ur account will get blocked . Pls just make them to self exclude me permanently I just don't wanna gamble anything anymore it's total chaos because of gambling

Dear Billmills777,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with SlotV Casino.

Please allow me to ask you a few questions, so I can better understand the situation. 

• Have you informed the casino about any gambling problems?
• Have you unsubscribed from the casino's marketing communication?
• Could you please share the responses from the casino regarding your attempts to self-exclude?
• Share them as screenshots here or send the information to my email at tomas@casino.guru

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Pls close the case I like this site I will play here

We’ve rejected this complaint as per the player’s explicit request. We are sorry we could not be of more help on this occasion. Please do not hesitate to contact us in the future if you run into issues with this or any other casino. We are here to help.