SpinBet Casino - プレイヤーのアカウントは勝利後に閉鎖されました。

I registered here

Because I was reading reviews and because it's stated that here on casino guru that accepts players from onatrio

So after 2 days of making deposits and then won 900$

They closed my account because I'm from Toronto Ontario

I asked for refund of my deposit if they don't want to pay me

I want my winnings if not I want my deposits back

Dear Luxy89,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

Did you create your casino account with Canada as your country of residence?

Could you please confirm that you have passed the KYC verification?

Did you accumulate your winnings with or without an active bonus?

Could you please share your communication with the casino regarding the blocked account? Send emails or chat transcripts to my email at dominika.l@casino.guru, or post screenshots here.

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Dominika