Star111 Casino - プレイヤーのアカウントは閉鎖されました。

I have win 12.5 lac and my account has been blocked

Dear Rishabh525,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

Could you please specify if you passed the full KYC verification?

What types of games did you play (e.g. slots, live casino games, sports betting)?

Have you made any successful withdrawals from this casino before?

Did you communicate with customer support after your account was blocked?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

Dear Rishabh525,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.