Sunrise Slots Casino - プレイヤーの撤退が遅れています。

I deposited 38 no bonus attached and win 200. Withdrawal approved 3/25 they told me there time frame for payout was April 10 th still no withdrawal and nothing but run around.

Hello nightsky71313,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Sunrise Slots Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Is this your first ever withdrawal request from the casino? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Dear nightsky71313,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.