Swift Casino - プレイヤーがボーナスについて不満を言っています。

Transferred $ 100 and was promised 100% on deposit and 50 free spins on book of death on first deposit, the one they chose to reject got neither free spins nor my 100% deposit, this is a scam company keep you from them

Overførte 100 kr og blev lovet 100% ved indbetaling og 50 free spins på book of death ved første indbetaling , det valgte de så at afvise fik hverken free spins eller min 100 % indbetaling , det er er svindler firma hold jer fra dem

Dear Anders,

Thank you very much for submitting your complaint. I’m very sorry to hear about your problem with the bonus. Even though I understand your point of view, the casino can decide whether they grant you the bonus or not. I checked the bonus T&Cs and I found out, that the bonus is activated by promocode ‘SWIFT’. Did you use this code?

If there is any additional information, please do not hesitate to contact us, otherwise I will be forced to reject your complaint. Thank you for your understanding.

Best regards,

Kristina

Hi, yes I used the bonus code SWIFT.

Hej , ja jeg brugte bonus koden SWIFT.

Hello Anders,

I apologize, but we cannot punish the casino for not granting you a bonus. It is what it is - a bonus, a gift from the casino. And the casino can decide whether you are eligible to receive it or not.

I can only recommend you to check out some other casino, if you are not satisfied with this one. Please have a look here, and maybe you will find something interesting for you:

https://casino.guru/online-casino-bonuses

Sorry we were not able to help you with this one, but please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino and we will try our best to help.