Tangiers Casino - プレーヤーは、許可された最大ベットに違反したとして告発されました。

Tangiers Casino Is An Absolute Joke as I won $18,000 then to log on to find nothing in my Account As they Say I was betting more then the required amount from my bonus. This site is a Scamming Casino and I Recommend That no one sign up to them as there nothing But A Scamming Casino Site. They are quick to take your money but won't Pay You Out I have Screen shots of everything. NOTHING BUT A FAKE SCAMMING CASINO

Dear oscarrichards167,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience. I checked the bonus T&Cs and I found this:

"3.4. Until the play through requirements have been met, the maximum amount per spin/ bet that can be placed is $5. We reserve the right to decline a withdrawal and void any winnings, if you place a bonus money bet higher than the allowed limit."

Our position is closely explained in Fair Gambling Codex https://casino.guru/fair-gambling-codex-for-casinos#max-bets: The max bet rule is, in fact, an industry standard, just as the fact that a casino has the right to seize the player's winnings from bonus play after breaking this rule. We prefer not to go against industry standards by penalizing casinos that use the maximum bet rule against players from time to time.

However, if you feel like you have been accused mistakenly, feel free to forward me your game history together with a link to the specific bonus that you redeemed and played. My email address is kristina.s@casino.guru.

If there is any other relevant communication between you and the casino, please send it as well.

Thank you in advance for your reply.

Best regards,

Kristina

TangiersCasino Is A Joke. I have Screenshots

That's All my Screenshots Of The Requirements. It's An Absolute Joke TangiersCasino.

Thank you for your reply, oscarrichards167. Please understand that by sending me a link to various sections of the website I am not able to review your account. Not to mention that you should always be the only one who has access to your account.

Please forward me your game history in an excel sheet or PDF format, otherwise, we won't be able to move further. Thanks.

Dear oscarrichards167,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.