プレーヤーは賞金を没収されました。

I deposited $600 and went to bet basketball only in wsports, which won another $960. My total credit was $1560 when I want to withdraw but they said I couldn't do so as it was under check my risk department. Now after 2 days, they claim that my team/organization isn't the first time doing this? I'm just an individual Punter and I just want my rightful money back

Dear Blysk888,

After reading your complaint and reviewing the website we’ve realized there is no casino section and that this complaint is sports betting related, but please correct me if I am wrong. As you might know, our forum Casino.guru, deals with the complaints regarding online casinos only. I understand it must be difficult for you, but unfortunately, we don’t have enough insight to take on this kind of issue. Please, do not hesitate to let me know if there is anything else I could help you with.

Thank you very much for your understanding.

Best regards,

Kristina

Dear Blysk888,

We are extending the timer by 7 days. Please, be aware that in case you fail to reply in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.