The Red Lion Casino - プレイヤーの撤退が遅れています。

This is for red lion casino

i am having trouble with my withdrawal and contacting this casino for my winnings

they rarely reply to my emails, I have sent in my ID and still unable to make my withdrawal for €376

there was no bonus attached to the winnings therefore no wagering etc...

Additional comments from the player:

"Account is now verified and have just requested the withdrawal. So will wait a see"

Dear Sim3251,

Thank you very much for submitting your complaint. I’m sorry to hear about your delayed withdrawal.

It’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. Assuming that you had your withdrawal approved, I truly believe it’s only a matter of time before you’ll receive it.

Looking forward to hearing from you. Thank you in advance.

Best regards,

Petronela

The withdrawal is still showing as pending in that section

Could you please specify the exact date when you've requested the payment? Thank you very much.

I’ve been paid out today! Panic over

As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thank you very much, Sim3251, for your cooperation and confirmation and please don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Petronela

Casino.Guru