Titanbet Casino - プレーヤーのアカウントがブロックされました。

Titan bet locked account with unreasonable.

Hi,

My account on titan bet was locked without reason. I've contacted to them and they only tell me that there specialist locked my account.

That all.

Hello hoanglegend,

Thank you very much for submitting a complaint and I'm really sorry to hear about your issue with Titanbet Casino.

Please allow me to ask you a few more question before we would move forward.

When exactly did they block your account? Was your account verified in the casino? Did you use any bonus while playing there?

Looking forward to your answer and I hope we will be able to help you out.

Regards,

Nick

I've called for them right after I saw my account was locked. But they could give me any reason about that. They just told me that my account was locked because their specialist department did that. That's all

Dear hoanglegend,

It is a common practice in many casino to close the player's account until the verification is finished. Be sure to send them all the requested documents from the e-mail and I'm sure that they will contact you if everything goes fine.

Dear hoanglegend,

We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any respond within the next 7 days.

Regards,

Nick

The complaint will be now rejected for the above mentioned reason.