Tornadobet Casino - プレイヤーの賭けは引き下げられました。

Good Morning.

I opened an account on Tornadobet.com few days ago. Made deposit 100€ euros, rolled it over, recived newcomers welcome bonus 100€ euros.

Made 6 bets total, 4 winning and 2 losing bets. On 3rd day I can't make bets. Contacted the live support. They told me that my account is limited to 5/10€ per bet. Now I have 475€ on their site.

Basically they locked my 475 euros on their site. They limited me so I would not be able to rollover my money needed times to recive bonus they have offered.

Seems convenient scam.

I know, its not related to casino, but they offer casino too and it's still the same site.

What can I do? Is there anything to do? What you prefer me to do? what can you do?

Be safe on these hard times,

Martin

Dear korras,

Thank you very much for submitting your complaint. As you might know, our forum Casino.Guru, deals with the complaints regarding online casinos only. I understand it must be difficult for you, but unfortunately, we don’t have enough insight to take on this kind of issue, related to sports betting. I can contact the casino on your behalf and try to get some more information, but at the same time, I will be forced to reject your complaint. If it is convenient for you, we can continue our communication through emails. My email address is petronela.k@casino.guru. Please let me know how you would like to proceed.

Thank you very much for your understanding.

Best regards,

Petronela

Hey. I asked them Trade Department contacts, they rejected my request. And they can limit whoever they want, like they want and don't have to give any answers. Sad. had High hopes on that site. I have canceld my bonus, lost over 250€. And gonna make withdraw for rest of my money. case closed, money lost.

As I mentioned earlier, since we don’t have a branch dealing with sports betting yet and enough insight to take on this kind of dispute or judge it appropriately, we are forced to reject your complaint at the end. I really wish I were of more help.