プレイヤーの出金遅延が長期化します。

The cashier disappeared and the casino promised to reach out to me over a month ago to process my payment. And every time I contact them, they just tell me to keep waiting.

el cajero se borro y el casino quedo en comunicarse conmigo hace mas de un mes para hacerme el pago. y cada vez q le escribo me dicen que siga esperando

Dear ju4n230,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions to make sure I understand the situation completely.

Could you please provide me with the link to the casino’s website? It seems that Casino Zeus is not in our database yet.

How long have you been playing in the casino?

Could you please advise if you passed the KYC verification?

Can you please explain in more detail what is the role of the cashier who disappeared suddenly?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

casinozaus.com

I've been playing on that platform for a year

Casinozaus.co

Hace un año q juego en esa plataforma

Have you made any successful withdrawals before?

Dear ju4n230,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.