Wild Pharao Casino - プレイヤーの撤退は遅れています。

A withdrawal was requested on May 7th. All documents required for verification were sent immediately. There is no processing. A deposit was also made in order to be able to use the same payment method for withdrawals. Live support does not help and refers to email support. But he doesn't answer at all.

Am 07.05 wurde eine Auszahlung beantragt. Alle erforderlichen Dokumente, die zur Verifizierung notwendig sind wurden umgehend hingeschickt Es findet keine Bearbeitung statt Eine Einzahlung wurde ebenfalls durchgeführt, um die selbe Bezahlmethode auch für Auszahlungen verwenden zu können Der Live Support hilft nicht weiter und verweist an den Email Support. Dieser antwortet aber gar nicht.

Dear Funteri,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. If you don’t receive your winnings by then, please, let us know and we will try to help you. Thank you for your understanding.

Best regards,

Kristina

Nothing has happened even after 10 days. No verification and no withdrawal. There is no answer from support either

Es hat sich auch nach 10 Tagen nichts getan. Keine Verifikation und keine Auszahlung. Eine Antwort vom Support erhält man ebenfalls nicht

Dear rumpumpf,

Thank you for letting us know about your problem. We are very sorry for the delay in this cashout. We have been busy working to make our Cashout system better.

I have checked your payment issue and can see that it was processed. I will ask for proof of payment and come back to you asap.

Thanks in advance,

WildPharao Support Team

No payment has been sent to my Mifinity account yet. The payment may not have been processed yet as I could still cancel the payout. Please inform me as soon as the payout has been processed.

And who is rump? User confusion?

funteri

Es wurde noch keine Zahlung an mein Mifinity-Konto gesendet. Die Zahlung kann auch noch nicht bearbeitet worden sein, da ich die Auszahlung immer noch stornieren könnte. Bitte informiern Sie mich, sobald die Auszahlung durchgeführt wurde.

Und wer ist rumpumpf? Benutzer Verwechslung?

Funteri

Hello everyone,

Thank you for providing more information, Funteri.

Dear WildPharao Support Team, please let us know if you receive any further information regarding Funteri's withdrawal.

Dear Funteri,

Thank you for letting us know about your problem. We are very sorry for the delay in this cashout. We have been busy working to make our Cashout system better.

I will escalate this issue and come back to you asap.

Best regards,

WildPharao Support Team

Hello, nothing has happened yet. No verification and no payout received.

Guten Tag, es hat sich immer noch nichts getan. Keine Verifzierung und keine Auszahlung erhalten.

We would like to ask the Wild Pharao Casino to reply to this complaint. We are extending the timer by 7 days. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’.

Dear Funteri,

Can you please check did you get withdrawal?

Best Regards

WildPharao Support Team

Payment has been received. The complaint can be closed. Thanks to all involved.

Die Zahlung ist eingegangen. Die Beschwerde kann geschlossen werden . Danke an alle Beteiligten.

Awesome news, Funteri. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.