Wild Pharao Casino - プレイヤーの撤退は遅れています。

Hello,

I requested the withdrawal last month and on the 28th of april it got accepted! I played with bonus and fully wagered it, also my account is verified! Several times i tried to connect with them via email, but sadly no response!

I really love to play there and Im a bit dissapointed how things are turning out!

If you could help me to finally solve this issue, I would be more than grateful!

Thank you very much!!!

Dear rumpumpf,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Have you made any successful withdrawals before? Do I understand correctly that you used the same payment method to make a deposit and withdraw your winnings?

If there is any relevant communication between you and the casino, please forward it to kristina.s@casino.guru, or alternatively, post it here.

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

Dear Kristina,

Yes it is the same payment Method! No this is my First cashout on wildpharao!

Unfortunately there is No communication, that I can give you, because they never answered to my E-Mails!

Thank you!

Dear rumpumpf,

Thank you for letting us know about your problem. We are very sorry for the delay in this cashout.

I have checked your payment issue and can see that it was processed. I will ask proof of payment and come back to you asap.

Thanks in advance,

WildPharao Support Team

Hello everyone,

Thank you for your reply, rumpumpf.

Dear WildPharao Support Team, please let us know if you receive any further information regarding rumpumpf's withdrawal.

Thank you for your time and Help, as soon as i got the Money , i will let you know!

Kind regards,

Rumpumpf

Dear Casino Guru and wild Pharao Team, thank you for your time and Help! I Just Received the Money! This Case can be solved as succesful!

Im looking forward to Play at wild Pharao Casino again!

Kind regards,

Rumpumpf

Awesome news, Rumpumpf. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.