Wild Pharao Casino - プレイヤーは撤退するのに苦労します。

Please help me with my withdrawal of 90 euros from this casino

Παρακαλώ βοήθησε με με την αναληψη μου 90 ευρώ από αυτό το καζινο

Hello Melinaki,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Wild Pharao Casino. Please allow me to ask you a few more question before we would move forward.

Could you please elaborate your issue as it is not entirely clear what is your issue.

We would require more detailed information in order to help you out.

Looking forward to your answer.

Regards,

Nick

Dear Melinaki,

Can you please provide us with your username (player ID) in Wildpharao?

Thanks in advance and best regards,

Wildpharao Support Team

Hello Melinaki,

Could you please advise if there was any update regarding the withdrawal? Did the casino get in touch with you?

No I did not have any information, they never reply to emails and chat are rude and just close it

Όχι καμμια ενημέρωση δεν είχα, δεν απαντάνε ποτέ στα εμαιλ και στο chat είναι αγενεστατοι και απλά στο κλείνουν

Dear Wild Pharao Casino,

Could you identify the player by his username? Can you please advise what is the issue with his withdrawal?

We would like to ask the Wild Pharao Casino to reply to this complaint. We are extending the timer by 7 days. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’.

Please .. Help me with the withdrawal

Σας παρακαλώ.. Βοηθήστε με με την αναληψη

Dear Melinaki,

Unfortunately, we have come to a point, where we are not able to move forward with this complaint. Generally, we would now try to get in touch with the casino and ask for their explanation, however, this one has 15+ cases closed as "No Reaction Policy," which clearly shows the casino is not interested in cooperating with us.

Sadly, we are forced to close your complaint as "unresolved." This will affect the overall rating of the casino. I understand this isn't a satisfactory solution to your issue however, the decrease in rating caused by unresolved complaints could change the casino's approach.

Regrettably, we have no other choice since it seems to be a common practice of Wild Pharao Casino to ignore us completely in our attempts to mediate any kind of issue. Please check all our failed attempts to negotiate.

We have sent numerous emails and tried to communicate with live chat representatives as well as with affiliate team members. Unfortunately, all efforts to resolve any kind of issue have died as the complaints grew in numbers. We strictly recommend staying away from Wild Pharao Casino. I wish I could be of more help.

The casino can reopen this complaint anytime.