Winit Casino - プレイヤーの撤退は遅れており、解決されていません。

I have emailed and emailed and there is no response. They will not get back to me when I go on live chat. They tell me the same I withdrew £750 on the 22nd of January and all I keep getting is that it will be resolved but I have messaged everyday and no further forward I keep getting the same message and now I am worried that this site is a scam But they were okay. Take my deposit. It’s not acceptable at all

Dear Lisatanya123,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

Have you made any successful withdrawals before?

Could you please confirm that you have passed the KYC verification?

Have you accumulated your winnings with or without an active bonus?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Veronika

No this is my first withdrawal I have passed kyc verification I also havnt use a bonus and still nothing